Gerber Collision & Glass - Ann Arbor/Industrial HW

My Experience - 5.0/5.0 -

Fantastic team, very quick and easy communication, will definitely return in the future

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic service, will use again!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Definitely would recommend

Repair Quality - 5.0/5.0 -

My car got hit one month to the day after buying it and I was so devastated. When I got my car back from Gerber I was absolutely ecstatic! It looked like nothing ever happened and I couldn't be happier.

Customer Service - 5.0/5.0 -

Very friendly and courteous staff.

My Experience - 5.0/5.0 -

All went well. Staff was very helpful.

My Experience - 5.0/5.0 -

Sam is the absolute best!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Sam is the best

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This experience with Gerber was very easy. Our estimator Sam was fantastic and kept me updated every step. The entire staff was very nice and helpful. Highly recommend Gerber!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was polite, efficient and helpful. Communication was great while I waited for the repairs and the repair came in several days early. Would recommend Gerber Collision and Glass to a friend without hesitation.

Likely to Recommend - 5.0/5.0 -

I would happily recommend Gerber Collision and Glass to a friend.

Repair Quality - 5.0/5.0 -

Everyone was very polite, helpful and communicative.

Customer Service - 5.0/5.0 -

Excellent service.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Sam and front desk were great

My Experience - 5.0/5.0 -

The job well done without me needing to call the office to find out the progress of repair status. I was able to know easily the updated status of repair via messaging system effortlessly . This company seems well organized. Reliable and kind service noted.

Likely to Recommend - 4.0/5.0 -

the job well done in a timely manner.

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0 -

I’m not happy with what they job fender had be reline when got there and the car was supposed to be done no windshield washer fluid bug shield was not installed. An estimator was OK. Need need at the shop closer. Look at the job before turning it before turning it to the client so the client he had and so the client will be happier if the job was done right what happened to you guys? Have a great day.

Customer Service - 2.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The experience exceeded my expectations. An unfamiliar and stressful task was made so much better by the professionalism and communication of everyone I met. Thank u!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My car was repaired so fast and the color match was amazing. Everybody I interacted with was great. I will work with Gerber again if I should need anything else with my car.

My Experience - 5.0/5.0 -

I greatly appreciated that Ashley kept me up to date with the repairs. I leaned on her for advice about a support bar because I wasn't familiar with it. Thanks again.