Gerber Collision & Glass - Anthem

4.7 (4,122reviews)
95%
41801 N 41st Drive,  Anthem,  AZ  85086

Gerber Collision & Glass - Anthem offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,122)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for excellent, proactive communication, including daily text and phone updates throughout the repair process. A strong highlight across reviews is repairs being completed ahead of schedule, which customers found especially valuable. Staff professionalism, friendliness, and willingness to go above and beyond, such as staying after hours or covering rental costs during delays, were frequently commended. A small number of customers noted areas for improvement, including occasional delays, parts miscommunication, and isolated quality touch-up needs, though many of these situations were handled promptly and to the customers satisfaction.
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"... Gerber Collision & Glass repair experience involved excellent repair quality, clear and constant communication, helpful and friendly customer service, and efficient ..." Read more
"Everything was handled quickly and professionally. The tech was able to repair some issues without the ..." Read more
"The repair was done quickly and the customer service was phenomenal. If I ever need repair services again, I will get ..." Read more
"Gerber deserves the highest praise & thanks for all they did to restore my car to its best condition in a timely ..." Read more
"The folks at Gerber in Anthem are professional, friendly and very communicative. The work they did in my truck was fabulous and they cleaned it as well. ..." Read more
"Earlier than expected"
"Since they didn't need a certain part, they finished a couple days early."
"I was given the projected finish date of June 16th by the website and my car was ready for pickup on the 12th."
"I was very pleasantly surprised that my car was ready much, much earlier than expected! This was very much appreciated by me since I was ..." Read more
"Very bad, took them more than 2 months to finish my car even though they told me they will finish it within a month Terrible"
"... car looks amazing Im very happy with the work, the communication was amazing, they constantly giving me updates on the car, letting me know what was going on, if ..." Read more
"... repairing my vehicle. Throughout the process, they kept me consistently informed about the status and provided clear expectations on when the work would be completed. ..." Read more
"Great communication kept me updated daily."
"... team, from start to finish, from bumper to bumper! Clear communication at every turn! Connections between shop, insurer, rental company - all perfectly managed! ..." Read more
"They over communicated which was really nice."

Likely to Recommend

The driver says the work on the truck was good....I would just let them know that they may have to call the shop for updates.

Repair Quality

Once the truck was returned, the driver noticed that a rubber seal/washer/something was missing around a light. He had to take the truck back for it to be replaced.

Customer Service

This is a hard one.....there was a lack in communication from the shop to me. I had to call to check the status of the repair weekly. When the driver picked up the truck, everyone was nice, friendly and professional.

My Experience

Everyone was friendly, professional and gave great service.

My Experience

Everything was as discussed. No complaints!

My Experience

Second time having your service and the results were perfect. Your team is efficient, polite and so efficient. Thank you,

My Experience

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Great work and much earlier than expected.

Customer Service

Javier kept me informed every step of the way.

Likely to Recommend

Repair Quality

⭐⭐⭐⭐⭐ I am beyond happy with my experience at Gerber Collision & Glass! They did an absolutely amazing job repairing my car. When I got her back, she looked brand new inside and out! 😍 Not only were the repairs beautifully done, but they went above and beyond by thoroughly cleaning the inside of my car as well. I was genuinely surprised by how clean and refreshed everything looked. That extra attention to detail made getting my car back feel even more special. After being without my baby, I was SO excited to finally have her back, and seeing how wonderful she looked made the moment even better. 🥹❤️ I’m extremely pleased with the quality of their work and the care they put into my vehicle. Thank you so much to the entire Gerber Collision team for taking such great care of my car. I would absolutely recommend them to anyone needing collision repairs. 10/10 experience! 🚙✨

Customer Service

Returned Clean

My Experience

Great customer service

My Experience

It was a nightmare start to finish...the four day promise became 14 days! Terrible client and interoffice communications, plus the fitment was poor. You guys are a bad joke.

Likely to Recommend

No way would I recommend you people. When someone does you wrong, you tend to remember it for a long, long time. (Seven years according to some research study.)

Repair Quality

ONCE YOU HAD STATE FARM APPROVAL YOU MOVED ME TO THE BACK OF THE LINE AND BASICALLY FORGOT ABOUT ME.

Customer Service

Horrible. Cassandra offered a vehicle but when I called the agency they were clueless. Called Cassandra again and she said he had processed it?? Called the agency again and they said the allotted amount was too small to cover the cost of a vehicle. Called Cassandra and she started to argue with me saying the amount covered the cost of a Corolla. She should have set this up instead dispatching me with a ' call them'. Just horrible communications and outright lies from your staff.

Returned Clean

My Experience

Very courteous, efficient, attention to detail.

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Repair Quality

Customer Service

Returned Clean

My Experience

You did a superb job.

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Repair Quality

Customer Service

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Repair Quality

Everything went flawlessly; I was informed every step and the repairs are excellent!

Customer Service

Returned Clean

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Repair Quality

Staff were very helpful

Customer Service

Returned Clean

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Repair Quality

Very Satisfied

Customer Service

Returned Clean

My Experience

Great communication, very professional, kept me updated through the whole process. Very happy with the repair.

Likely to Recommend

Repair Quality

Completed exactly when we were told, great job and communication was excellent.

Customer Service

Returned Clean

My Experience

Javier was great, very kind and talkative. Got my car done quicker than expected. Overall great experience!!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Great work all around!

My Experience

We had some issues with getting parts, and Gerber was kind enough to compensate me for the wait. Great customer service!