Gerber Collision & Glass - Appleton/Wisconsin Ave.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Appleton / Wisconsin Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I found that the headlight alignment is off and will need to be corrected. There was also damage to one of my wheels that was not there prior to being dropped off. When I asked about it when picking up the truck they had nothing to say. Since I don't have proof that it was not damaged I have no recourse.
Customer Service - 3.5/5.0 -
Some of the communications I received were incorrect and created scheduling issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wasn’t expecting them to clean the inside of my truck I felt guilty it wasn’t clean when they picked it up but definitely when above and beyond nice work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The door that was replaced opens and closes jerky with noise. I feel that should have been caught before releasing it back to me. I now need another trip and wait time to get it taken care of.
Likely to Recommend - 3.5/5.0 -
Body work looked good and they made the return correct.
Repair Quality - 4.0/5.0 -
Would have been a 10, but had to go back because door wasn’t working properly.
Customer Service - 4.0/5.0 -
When I went back to get the door fixed the person I talked with made it sound like a lot of doors make noise opening and closing. So I said I never had that experience he made it sound that I was being overly picky.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The dent they fixed looks flawless. However, the only issue was they left the bed of my truck very dust filled. I called and they said they would wash it out for free, so that was nice.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Workmanship looks great we were very satisfied. I would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and transparency. Made the process easy and would recommend this body shop to anyone that needed work completed.
Likely to Recommend - 5.0/5.0 -
Great staff, honest and dependable
Repair Quality - 5.0/5.0 -
Fixed everything that needed repair from my collision. They kindly helped with a few things after the work was completed, which was taken care of immediately. Great staff. Thank you
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind and flexible. Knowledgeable about insurance claims and that was a tremendous help
Customer Service - 5.0/5.0 -
Very kind and understanding