Gerber Collision & Glass - Arnold (Mo)

Likely to Recommend - 5.0/5.0 -

Great shop!!

Repair Quality - 5.0/5.0 -

Great job!!

Customer Service - 5.0/5.0 -

Great job!!

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Friendly staff and quick service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They do great work

Customer Service - 5.0/5.0 -

Great crew. Thay communicate well.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good job on repair. Truck was returned super clean. People kept me informed. Will recommend people try them. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Nine+

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I was recommended by a coworker and will recommend anyone needing work done. Very happy!

Repair Quality - 5.0/5.0 -

They do great work

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

They kept finding things wrong then had to make multiple trips back to get things fixed again

Customer Service - 3.0/5.0 -

They seemed aggravated that I kept coming back. Never got an apology for me having to come back for them to correct their issues

Returned Clean

My Experience - 5.0/5.0 -

My vehicle looked great, inside and out! Job well done!

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great group of people. Treated me well as though my car was a total loss.

My Experience - 5.0/5.0 -

Check on parts needed sooner

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I was satisfied with the repair but found a little hole that it looked like a screwdriver was pushed in, but they were very nice about it and it’s going to take care of it 100%.

Likely to Recommend - 5.0/5.0 -

My husband had his car fixed there twice in the past years and this was my first time and we would give them an A+

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They were all very nice and accommodating!!!!

Returned Clean

My Experience - 5.0/5.0 -

Perfect at usual.

Likely to Recommend - 5.0/5.0 -

Absolutely and already done

Repair Quality - 5.0/5.0 -

Perfect as every time I have needed help, thanks for always being there!

Customer Service - 5.0/5.0 -

Wonderful made the experience easy and seamless. I knew when updates were coming and they were always on time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I did quite a bit of damage to the side of my car and now it’s like it never even happened, car looks great! Good customer service as well.

Customer Service - 5.0/5.0 -

Great customer service!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

My Experience - 0.0/5.0 -

Alignment issue needs to be resolved with company who did the alignment

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Failed to test drive car after alignment Failed to clear error message on car as it is still showing repair message

Customer Service - 4.0/5.0 -

At least they have made follow up call to the issues

Returned Clean

My Experience - 5.0/5.0 -

They did great work and communicated well.

Likely to Recommend - 5.0/5.0 -

They did a really good job communicating and with the repairs on my truck I will definitely recommend them to friends and family as well as any other needs. I have they will be the ones to complete it.

Repair Quality - 5.0/5.0 -

The entire staff communicated very well and did excellent work. They will forever more be my go to shop for auto repairs.

Customer Service - 5.0/5.0 -

Everyone communicated very well and they did a great job on my truck.

Returned Clean

Likely to Recommend - 5.0/5.0 -

We were recommended by our friend and Gerber staff employee, Charlie Dreppard. We will definitely recommend Gerber to our friends and family.

Repair Quality - 5.0/5.0 -

Our car wa a totaled by insurance company but we are really happy with Gerber's customer service. Angel at the front desk is so kind and patient.

Customer Service - 5.0/5.0 -

Angel up at the front desk is always kind, patient, and very informative. She is very easy to work with.

Returned Clean

My Experience - 5.0/5.0