Gerber Collision & Glass - Arnold (Mo)

4.8 (901reviews)
98%
645 Carriage Dr,  Arnold,  MO  63010

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Arnold offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (901)

My Experience

Windshield I have a question

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was wonderful and the work done was superb. Just a bit disappointed that one section of the windshield area was miscommunicated somewhere and was noticed by the worker but not done. Otherwise it was an amazing job done and we will continue to come back for all of our glass and body and fender work!

My Experience

Everyone I spoke to was very friendly which is a big plus for me! I was contacted in each stage of my repair and given an estimated date of completion which they finished a day sooner. I will definitely recommend Gerber to all my friends, thank you so much for such professionalism in a day where that is hard to find. Christine Linhorst

Likely to Recommend

Very satisfied with entire experience.

Repair Quality

Very friendly and professional.Wll definitely recommend.

Customer Service

Very satisfied with the job they did on my car!

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already recommended several

Repair Quality

Communication was outstanding service was fast and truck looked great when they were done Tyler was very knowledgeable and also communicated very well

Customer Service

Tyler was great

Returned Clean

Likely to Recommend

Repair Quality

The finished product that I observed on the initial “your car is ready to picked up” was upsetting. After completing a walk around of the vehicle I was highly disappointed & upset. Several damaged parts were not addressed, repaired or replaced. Paint was full of debris & orange peel. These issues that consisted of 2 additional days worth of work/ repairs were resolved after the inconsistencies were pointed out As a repeat customer & in comparison to the first round of repairs that was completed previously. It is perceived that the completed product was rushed with absolutely no attention to detail or customer satisfaction in mind.

Customer Service

My Experience

Everyone was so friendly in person and over the phone. They were very helpful with the rental car process and answered any questions I had for them. My car looks absolutely amazing; they did such a great job fixing all the hail damage. I really appreciate them going above and beyond and even vacuuming the inside of my car! I cannot thank them all enough for an amazing job! I will definitely be coming here from now on with any car fixes and will highly recommend you all to anyone in need!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I had my car initially repaired at another location in indiana but some repairs were missed causing the hood to be visibly misaligned. I took my car to the Arnold location and they were amazing. They were more than happy to fix the issue and any other potential misses at no cost and even covered my rental. Thanks!

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Bare medal everwere

Customer Service

Bare medal every were

Returned Clean

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They did a very professional job with repairs

Repair Quality

Customer Service

Angel went out of her way to make sure everybody was happy!

Returned Clean

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Repair Quality

Customer Service

We are very satisfied

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Great work and very friendly staff.

Repair Quality

Thank you for working in a timely manner to complete the repair. The work looks excellent. Thank you again.

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Paint looks great!.. Didnt replace/repair rear mud flap. Some rocker panel/rear quarter misaligned

Customer Service

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Repair Quality

Customer Service

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I highly recommend this shop and would never go anywhere else!!

Repair Quality

Couldn't be happier. Repair was top notch! Car looks like new again! Fantastic work!

Customer Service

The customer service was amazing! Everyone was knowledgeable and very kind and helpful!

My Experience

I appreciate the shop taking my vehicle a couple of days earlier than scheduled. Angel was very helpful and kind throughout the whole experience. My Escape looks great. Thank you!

Likely to Recommend

I’ve already recommended Gerber!

Repair Quality

My car looks great! I appreciate the attention to detail, and the fact that they fixed my trunk handle as well. Job well done! Thank you!

Customer Service

Angel was very helpful and patient.

Returned Clean