Gerber Collision & Glass - Aurora/New York St.

4.7 (3,771reviews)
94%
2424 E New York St,  Aurora,  IL  60504

In operation 81 years, 12 years at this location.

Gerber Collision & Glass - Aurora/New York St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Infiniti
Nissan

Reviews (3,771)

My Experience

Fast service and done correctly.

Likely to Recommend

Repair Quality

As of now everything looks good. Good paint matching.fast service.

Customer Service

Returned Clean

My Experience

From beginning to end was an excellent experience. Fast service turn around and I was treated with much respect and concern. Would definitely recommend to anyone needing repairs. The work looks like nothing ever happened. They did a wonderful job on my car!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Liked the text updates on the status of the repairs. Also, it was completed a day earlier just in time to avoid the downpour on Wednesday. Thanks for the efforts and follow up.

My Experience

They are very kind and very professional. I am satisfied; they finished it faster than planned. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks great!

Likely to Recommend

Repair Quality

Gerber kept me updated the entire time. Van looks great.

Customer Service

Very friendly and helpful.

Likely to Recommend

Repair Quality

Happy with repair, speed and communications.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional. Good communication!

Customer Service

Likely to Recommend

Repair Quality

Vehicle looks new again!

Customer Service

Communicated vehicles status through the whole process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If I could give it 20 or more stars, I would

Repair Quality

I had a wonderful experience with this team. Dominic, the mechanic, was very kind and took the time to clearly explain everything that was going on with my car, which I truly appreciated. Lynn was absolutely exceptional. I must have called her more than 20 times throughout the month while my car was being worked on, and every single time she answered with the same friendly, cheerful voice. Her patience, professionalism, and kindness truly represent the very best of customer service. I am genuinely grateful and thankful that my insurance company sent my car here. The level of care, communication, and service I received made the entire experience much easier, and I truly appreciate the team for their help.

Customer Service

Lynn was absolutely exceptional. I must have called her more than 20 times throughout the month while my car was being worked on, and every single time she answered with the same friendly, cheerful voice. Her patience, professionalism, and kindness truly represent the very best of customer service. I am genuinely grateful and thankful that my insurance company sent my car here. The level of care, communication, and service I received made the entire experience much easier, and I truly appreciate the team for their help.

Returned Clean

Likely to Recommend

Repair Quality

The front desk lady was always so kind and your text communication updates are on point. 10/10 would recommend.

Customer Service

My Experience

The guys were very helpful (justin and i can’t remember the other guys name started with a D) but they we’re very thorough and honestly calmed my nerves (I needed service due to an attempted theft) I will definitely be back if i need anything in the future. thanks again !

Likely to Recommend

Repair Quality

All the repairs were wonderful. I know they needed to recalibrate some of my settings and sensors after the repairs and it was somewhat tedious for me to get everything back to normal.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I will recommend Gerber Aurora to anyone. I know that needs help with their vehicle.

Repair Quality

You guys did a great job. Took good care of my new car and getting it back to way it should be. I am so appreciative. I look forward to recommending you to anybody who needs help with their vehicles.

Customer Service

You guys did a great job. Took good care of my new car and getting it back to way it should be. I am so appreciative. I look forward to recommending you to anybody who needs help with their vehicles.

Returned Clean

Likely to Recommend

Repair Quality

There was fast and professional

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service