Gerber Collision & Glass - Austell
In operation 81 years, 9 years at this location.
Gerber Collision & Glass - Austell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am absolutely satisfied with my repairs! The staff were so friendly and professional and my car looks like new. I will definitely be back to get other work done. Thank you for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Gerber Collison were so friendly and professional. They made my car look like brand new. I am very pleased and appreciative!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was excellent!! They always kept me updated and transparent about the progress of my car repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Night came on less than the week after repair. My car how’s this horrible sound while driving but it didn’t have before.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Staff members were very helpful and this wonderful Lady was very very helpful she went out her way to answers my questions and she was right there until the problem was solve and I Thank Everyone đź‘Ť
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the beginning to the end was great. The front office made everything easy. I had no question, because everything was covered. Whoever does the work on the vehicles are amazing at their job. You can't tell anything happen to the damage area. The paint job chef kiss. An Ms. Alice, she kept me informed about everything that was going on with my vehicle. The whole experience was great. I will come back and tell others about you. God bless this team in everything they do. Thank you
My Experience - 5.0/5.0 -
It was my pleasure dealing with the people at Gerber Collision. Although it took longer than expected, it was worth the wait.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ashley, Tee, Jim, and the entire process delivered a five star experience. From the USAA claims process to the white glove treatment at Gerber Collision and Glass, I received excellent service. Even the updates on progress were timely and informative. Bravo!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an amazing experience at Gerber. Ashley was phenomenal with her communication and letting me know what was happening throughout the week. Professional service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Some work remain to ensure the bumper fits properly. We will bring the car back on Monday once the parts arrive so the bumper can be put back on completely.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Ashley contacted me and told me that there was difficulty in installing the new bumper and she wouldn’t give us back the car in that condition. However, she called me the next day and told me my car was ready. When I arrived, it was apparent that the bumper wasn’t on well. She then tells me that the insurance folks hadn’t approved the additional part and labor. So why would you have called me and told me my car was ready if you didn’t have the full approval yet? I felt like I had to keep calling to get updates and information. It was not a smooth process but we ultimately got there and the car looked good.