Gerber Collision & Glass - Austell
In operation 81 years, 9 years at this location.
Gerber Collision & Glass - Austell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
from original original work order, the work was not done and I didn't get a call from the change order
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Stephanies customer service was excellent but the technition who was initially supposed to come out , he needs to be retrained his customer service was terrible he will ruin a company!!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Nice team, professional , & straight forward
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Gerber was professional, fast and reasonably priced.
Repair Quality - 4.5/5.0 -
The quality of service was outstanding and the amount of time was unbelievable. The estimated time for repairs was 8 days however the primary repairs were completed in three days. An additional repair required one more day due to an error in ordering parts but overall I was very happy with the turn around on the entire repair. Ashley was very professional and knowledgeable about exactly what my car needed and communications with me and my insurance company. The only draw back to the service there is a strong chemical smell from what I believe to be an adhesive. I expect it to go away in a few days so I am not overly concerned.
Customer Service - 5.0/5.0 -
Ashley was professional and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Everything went well. Estimate, price, people, communication, time to finish, and the quality if the work. Couldn't ask for more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hardworking employees and exceptional staff. Waited on car and services were done swiftly. Always a pleasure bringing my vehicle there for repairs.
My Experience - 5.0/5.0 -
Clear communication was paramount from drop off to pick up
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Smiles all around. Gerber rates a 10 in satisfaction. Excellent customer service in answering questions and keeping me updated and informed about the progress. Thank you Ashley D., in Lithia Springs, Ga.