Gerber Collision & Glass - Austell
In operation 81 years, 9 years at this location.
Gerber Collision & Glass - Austell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
So far everything looks great! I'm waiting for my parts to come in for completion. Hopefully, I'll find my garage remote too.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ashley was thorough in her explanation of the process. Contacted us with updates in a timely manner. And was very personable and kind.
My Experience - 5.0/5.0 -
Great customer service and quality work.
My Experience - 5.0/5.0 -
Ashley was absolutely amazing! She kept me updated the whole during the whole process and I got my car back looking better than ever.
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful. I especially want to thank Ashley who was there every step of the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was amazing. My SUV looks like new, and the ride is still smooth. Gerber Collision & Glass was very professional and very detailed about their work. They kept me up to date on everything. My situation was seamless from being to end. Thanks to Gerber Collision & Glass. If I needed them again yes I would go to them for sure and recommend them to anyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The driver side head light isn't working. Pls let's get this fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m satisfied with the repair of my vehicle. The estimator Ashley was very persistent in keeping in touch with me about the vehicle repairs and the estimated day of my vehicle return. I was very impressed that they got it done quickly since it was a minor repair and didn’t procrastinate. I would recommend them to others if the need it.
My Experience - 5.0/5.0 -
I appreciate the quick response and Ms. Ashley keeping me updated about my car. My car doesn’t look like it was in an accident
My Experience - 5.0/5.0 -
I was more than extremely satisfied with the work that was done the professionalism of the crew that worked there I would definitely recommend this Gerber company to a lot of my friends and family thank you for doing an outstanding job on my car
Likely to Recommend - 5.0/5.0 -
The professionalism of the people that work there was outstanding I would definitely recommend them to family and friends
Repair Quality - 5.0/5.0 -
Excellent work was done to my car and in a timely fashion could have asked for anything better thank you Gerber
Customer Service - 5.0/5.0 -
Soon as I walked in the door they greeted me with open arms explained everything to me that needed to be explained
My Experience - 5.0/5.0 -
Excellent customer service!! Great job on repairing my car door. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!!
Customer Service - 5.0/5.0 -
Great customer service!!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Picking up my car was unfortunately a hassle. There was only one person working in the office, and I was placed on hold for about 30 minutes. When I called back, I was met with an attitude and told that only one person was working, but operational staffing issues should not become the customer’s burden. At this time, I cannot fully comment on the quality of the repairs because I had to immediately leave for a work conference after picking up my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely, Would Recommend.
Repair Quality - 5.0/5.0 -
Team Did a Great Job. …Completed as Promised & in a Timely Fashion.
Customer Service - 5.0/5.0 -
Tamiya Burr & Bobby Pearson Were Consummate Professionals! …I Couldn’t Have Asked to Have Been Partnered w/ a Better Duo.
My Experience - 5.0/5.0 -
Looks as if nothing ever happened.