Gerber Collision & Glass - Austell
In operation 81 years, 9 years at this location.
Gerber Collision & Glass - Austell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service reps Rachel and Megan were great.
My Experience - 5.0/5.0 -
I was impressed with how quick it took to fixmy car. They kept me updated with everything that was going on. Everyone there were very friendly. I would recommend this place .
My Experience - 5.0/5.0 -
Dear Gerber, I am completely overjoyed with the work & craftsmanship that was performed on my vehicle. When I picked up my car, I almost didn't recognize it because of the impeccable job that you did! From your lovely staff; whom I had the delightful pleasure of meeting like Rachel, Megan & Doug of your Lithia Springs branch in GA to all the texted updates I received keeping me informed about the progress & status of my vehicle to the speedy turn around & completion of my car: I was just impressed with the level of professionalism & courteous I received! I know that if ever I need any other repairs to my car I can rest assure that Gerber will provide me with all the care & TLC my car will ever need! THANK YOU SO MUCH Gerber!
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
I had to return because my head lights were inop air bag light is still on
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The service was fast and convenient. Job well done. I will be getting other work done here in the near future.
My Experience - 5.0/5.0 -
Thank you for a job well done. The customer service was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When you realized that the work was not up to standard, you called me to postpone pick up until the problem was corrected. I really appreciated that.
My Experience - 5.0/5.0 -
Excellent customer service!!! Timely, friendly and efficient!! I would recommend this shop!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took no time at all to service my car. It was even washed and touched up!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was excellent and the people at the location were especially helpful. The manager Jeff was very helpful as I have never had a claim before and he made everything very easy.
My Experience - 5.0/5.0 -
Jeff and his team were very professional from start to finish.
Likely to Recommend - 3.0/5.0 -
cost was too high
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I had an accident in January with another one of my cars. Gerber was the shop of choice per my Insurance company. After receiving such great customer service, I requested Gerber for this repair.
Repair Quality - 5.0/5.0 -
I have nothing but praises to sing about the amazing job Gerber did on my car.
Customer Service - 5.0/5.0 -
In a world where customer service is almost null and void, it's such a relief to see that there are businesses out there that still take pride in customer service. Nothing but professionals.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will to bring it back for some additional work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job! Thankful for having my car fixed