Gerber Collision & Glass - Austell
In operation 81 years, 9 years at this location.
Gerber Collision & Glass - Austell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ashley was the ultimate professional at Gerber. She kept me informed with timely updates. I was very pleased with her service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went as described and customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the reality check about the time and work needed for my repair. I will always feel communication is key regarding the process and knowing that a live person may not always be able to do this, more detailed and accurate digital notifications would be great. Thank you for the great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with Gerber’s work on my car. Bobby kindly assisted me throughout the entire process and even made sure I got back my car before I left for my trip and days earlier than expected! 10/10 work & customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair looks great, and Bobby did excellent keeping me updated. Great service from the whole team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank all involved in repairing my car. Ashley was the best the customer service that she provided was outstanding from the time I spoke with her until I picked my car up. Customer service is hard to come by I wish every company I deal with I could get the same respect. Great Job Team Gerber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent you would never know i hit something
Customer Service - 5.0/5.0 -
I would like to thank the whole team for great customer service work. Ashley was the best from start to finish. Great job
Returned Clean
My Experience - 5.0/5.0 -
It was a very professional experience and the regular communication from Bobby and the text messages was super helpful. The work was done sooner than I anticipated which was great. The car looked really good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the work on my daughter's car and the communication. They did a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the scheduling process, the in-person repair inspection and documentation, the communication (verbally and via text), and the customer service were excellent. My car’s body repair was completed days ahead of schedule and perfect. Shout out to Bobby Pearson for walking me through the whole process and facilitating everything. I would definitely recommend Gerber and continue to use their services. Thanks everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service including communication, in-person and electronically!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber Collision got me vehicle back to like-new status and they kept me well informed during the process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service provided and the work completed on my car. Everyone was very professional and Ashley kept me informed through every step. Great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ashley represented with amazing customer service. She was informative throughout the entire process. I will definitely recommend Gerber to any one that may need your services and definitely recommend they go through Ashley. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service with quick repairs. Staff professional honest kept me updated very satisfied with the service.