Gerber Collision & Glass - Baltimore/Amos Ave.
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Baltimore / Amos Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I will always use Gerber collision I'm very satisfied thank you
Likely to Recommend - 5.0/5.0 -
Absolutely. Already recommended them.
Repair Quality - 5.0/5.0 -
Very open and honest about repairs that are needed.
Customer Service - 5.0/5.0 -
Work finished when it was promised.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
I’m happy with the repair’s that were completed. However, I wasn’t expecting them to leave the new window with the stickers on and paint or marker still on it.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I didn't like that I had to leave my car before the parts were even ordered. My car was drivable and having my insurance company pay for a rental for days that I could have been driving my car is a waste of money.
My Experience - 5.0/5.0 -
Customer service was superb! The friendliness from reception yo finish was A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was exceptional. From beginning to end. Will recommend.
Customer Service - 5.0/5.0 -
Made me feel heard.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
In general, all was fine. The work looks great and employees were very pleasant. This was my first time bringing a car in for any bodywork so I was not prepared for it to take over 1 week for the repairs. Had I known that I might have opted for a rental. I would have preferred receiving updates, so I could have better plan for my travel needs, rather than me having to call multiple times.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It took 19 days just to fix a mirror I’m missing parts in my car step board is damaged scratches there was not there before
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Because the same estimated that they gave me when John and I first looked at my vehicle was 3700 and then they changed it they added a couple thousand more when they sent it to the Allstate Allstate totaled out my car so when I had them when I told them I was gonna pay out-of-pocket to get my car fixed and the young lady gave me an estimate of $1000 and when I told them I had a check from which I shouldn’t have said nothing about from Allstate then that’s when John came up with all these other stuff that need to be done to my car and then what he said something about they had to take the gas out the car and put the gas back in the car and they wasn’t doing nothing on the left side so my gas tank is on the left side so that told me something right there. That was a scam. They just wanted the money my insurance money so I would never recommend them to nobody because I’m a disability senior citizen even though I work they still scam me out my money just so they can get my insurance money. I don’t even know why Allstate deals with this company because they’re black owned business and a scam.
Customer Service - 1.5/5.0 -
They duck my phone calls had an excuse why they didn’t return my phone calls
Returned Clean
My Experience - 5.0/5.0 -
Great service and great staff. Happy to recommend to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Very good communication. However the finished product had a substantial paint scratch on one of the repaired areas.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Y'all did a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
It’s only a seven because I didn’t get my car as fast as I thought I would get it because of shipping of the parts to the shop, but the manager and the staff was always gracious to me and polite, and I would recommend the shop. Thank you.