Gerber Collision & Glass - Baltimore/Amos Ave.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

My insurance company highly recommended Gerber, which indicated that they would back the work 100%.

Repair Quality - 4.5/5.0 -

I was promised that in addition to damages resulting from the accident, a few scraps to my passenger side rear side panel would me smoothed out and painted. It appears that this was never done.

Customer Service - 5.0/5.0 -

They did an excellent job to address the damages done to my car.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job on my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone war very helpful I give you a 10 thankyou

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Every good

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber was able to order the parts and paint them before dropping my vehicle off. This made the time they had my vehicle for repairs much shorter. They did awesome work.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Mike was amazing - highly recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Service

Customer Service - 5.0/5.0 -

Great Service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work done fast and well.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

First class experience and my vehicle looks brand new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

great folks. fixed it right away.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The staff were friendly and personable. The work was completed in a timely manner and I was very happy with the finished product. I will refer this company to my friends, family and neighbors.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The company is very professional and friendly and they get the job done.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am delighted with the work that was done on my car

Customer Service - 5.0/5.0 -

everyone in the office was very helpful and pleasant

Returned Clean

My Experience - 0.0/5.0 -

Service is incomplete. Since November 15 have been advised by Gerber and my insurance company the part has been ordered and I would be contacted to date no call, email or text. This is why I have hesitated to reply to this survey. I just wanted the level of service of a respected client. Your promise, your word is extremely important especially with customer service. I am truly disappointed. 12.28.2021 Thank you. Happy New Year. Best Regards

Likely to Recommend - 2.5/5.0 -

With being a Travelers certified shop I expected better customer service.

Repair Quality - 3.0/5.0 -

The job is not completed. 11.15.2021 missed area awaiting part to come in. Have not received to date. Thank you

Customer Service - 4.0/5.0 -

The workmanship was pretty good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a top notch job

Customer Service - 5.0/5.0 -

They did excellent work my car looks great I am totally satisfied with the repairs