Gerber Collision & Glass - Baltimore/Amos Ave.
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Baltimore / Amos Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
With definitely recommended
Repair Quality - 5.0/5.0 -
You guys were great, very professional.Also convenient fast and courteous.Thank you very much
Customer Service - 5.0/5.0 -
I would like to sincerely thank you guys were professional and courteous. Thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship of this auto shop is phenomenal. The staffs are excellent and very friendly. Actually it’s my second time to use their service. I will use them again and again.
Customer Service - 5.0/5.0 -
the response was so quick & very easy.
My Experience - 5.0/5.0 -
The repairs were done quickly. My suv looks brand new.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication between you staff and clients needs improvement.
Customer Service - 3.0/5.0 -
Communication needs improvement. We were told that car was ready for pickup,however when we came car wasn’t ready
My Experience - 5.0/5.0 -
Gerber provides the best service in addition to a great customer experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Change my tire without asking
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 0.5/5.0 -
The window doesn't work properly. It's been about a week since I reached out to gerber
Customer Service - 1.5/5.0 -
Window doesn't work properly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting on pinstriping. Aside from that, all good.
Customer Service - 1.5/5.0 -
Online interactions were poor. I kept getting nonsensical estimates on completion dates, and notifications that were out of sync with reality. Human interactions were fine.
My Experience - 5.0/5.0 -
Great customer service, and you always kept me informed on the completion of my car. Great Job. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and kept me informed with details about my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The quality of the repair was excellent and it was finished before expected.
Customer Service - 4.0/5.0 -
The contract hand to the client is inappropriate for not having done anything. It says that we have received an estimate and that they can take the car apart when we just walked in the room. It needs desperately to be revamped.
My Experience - 5.0/5.0 -
Don’t know if my remark went through, but I want to thank you for the great job you did on my Honda . Everyone was very nice and pleasant and didn’t take forever to get my car back. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gerber customer service is really wonderful. They are helpful and keep you informed.about you vehicle.
My Experience - 0.0/5.0 -
Failure to communicate. I‘ have had many positive expenses at Gerber. Not this time. In addition to replacing an exterior mirror I had asked to replace a small cover under the dashboard where wires are. It was not done. When I asked why I was told it couldn’t be done without taking a lot of other things out to get to it. Why wasn’t I told before I paid for the mirror? I had asked for a small container of paint. No explanation why that wasn’t done. I had asked to fix the front passenger side window because it was not going up and down. Nothing was done about that either. Why not tell me before derisions were made without my knowledge.
My Experience - 2.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0 -
I like them and I would go back to them cause it's closer to where I live
My Experience - 5.0/5.0 -
The body work to my vehicle was impeccable. There was no evidence that my car was damaged, or involved in an accident. The technician explained to me all of the repairs that had been made. Highly recommended Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The representative was very professional and explained the process of well.