Gerber Collision & Glass - Baltimore/Patapsco Ave.

My Experience - 5.0/5.0 -

Amazing customer service , got done in time, professional service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The staff was efficient and professional. They kept me informed on the progress of my vehicle every step of the way and did a great job fixing it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work completed in a timely manner and quality of repairs was great.

Customer Service - 5.0/5.0 -

The adjuster from the shop kept me well inform of the progress of work up up until completion.

My Experience - 5.0/5.0 -

I love the fact that she looked like she did when I first bought her! The team did a great job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looked as good as she did the day I bought her.

Customer Service - 5.0/5.0 -

Everyone I interacted with was super nice!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have no problem with my car after receiving it from your company after repairs. I appreciate your help with getting my car back in good condition. Thank you John Jackson

Customer Service - 5.0/5.0 -

I have sent you the info for your survey. Apparently you have not received it. John Jackson

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

When the car was brought out, the door wasn't hanging quite right, but they immediately took it back and got it lined up. Paint was blended well with the rest of the car. Overall you'd never know it was hit.

Customer Service - 5.0/5.0 -

The communication is key to me. Between the website, texts, and calls, I always felt like I knew what was going on.

My Experience - 5.0/5.0 -

JP and the team were amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The entire experience was easy. They kept me updated, which I appreciated

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Keep up the good performances you do on cars

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Nice work great customer service

My Experience - 5.0/5.0 -

The young guys was very polite. They’ve gave me all the information I need they let me know and call me when they was expecting to be done with my car at all service was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car was clean fix employees was very respectful an nice .car look brand new ..I would recommend global collision to anyone

Customer Service - 5.0/5.0 -

Very respectful

Returned Clean

My Experience - 5.0/5.0 -

Great customer service throughout the process!!

Likely to Recommend - 5.0/5.0 -

I will definitely recommend you guys to everyone!!!

Repair Quality - 5.0/5.0 -

Work was done to perfection thanks again!!!

Customer Service - 5.0/5.0 -

Outstanding customer service!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great team that went above and beyond

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was really impressed with the level of customer services that I received from beginning to end. JP won me over with his personal approach, made me feel I like I knew him forever. He promised I would be satisfied with the service and he kept his word. I am completely satisfied. Communication was on point, frequent updates and a personal call when my car was ready. My experience this time was 100% better than my last visit. I will be recommending Gerber to my friends and Family. Thanks for taking care of us!!! Me and my vehicle.

Likely to Recommend - 5.0/5.0 -

I have already begun telling people how well my experience was with Gerber Collision. I will definitely recommend to my family and friends.

Repair Quality - 5.0/5.0 -

The staff was very professional and outgoing.

Customer Service - 5.0/5.0 -

The customer service definitely made me feel valued and that my car was in good hands.

Returned Clean

My Experience - 5.0/5.0 -

Overall yes with the fast service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great team, great service and willing to stand behind any retractions if needed thank you for the good work

Customer Service - 4.5/5.0 -

Very good

My Experience - 5.0/5.0 -

Drew, the Gerber representative who handled my repair work, was courteous and knowledgeable. I would recommend Gerber Collision to family and friends for their auto repair needs. I was satisfied with the completed work and it was done in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Guys were nice, I didn’t feel like I was being condescended to at any point. They were communicative and finished my car ahead of schedule

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and customer service!

Customer Service - 5.0/5.0