Gerber Collision & Glass - Bedford (OH)

My Experience - 5.0/5.0 -

Well done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Took longer expected to get my car back, but the repairs look great.

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Work was very excellent, and the service was very good

Customer Service - 5.0/5.0 -

Satisfied

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I worked with the Bedford office. Jesse was so nice and kind. Everyone i dealt with was amazing. It's such a friendly atmosphere. My car looks brand new. If you need any kind of body repair go there.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing job on my car. It looks brand new again. Such a friendly and family atmosphere. I hope I don't need any repair on my car again but if I ever do I'm coming back here. Anyone who I know that need any body work this is the place im referring them to.

Customer Service - 5.0/5.0 -

I choose Gerber Collision &Glass from a high refueral from my brother. They did not disappoint!!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a wonderful job on my truck.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was very pleased with the service I received from everyone at Collision & Class. They were very polite and courteous!

Likely to Recommend - 0.5/5.0 -

I will never recommend this place

Repair Quality - 1.5/5.0 -

My car was fixed so poorly. I wish I would’ve went to my original collision location that always get the job done correctly. Gerber however is a horrible and will do a sloppy job. My car is still messed up!

Customer Service - 0.5/5.0 -

Smiles in your face just to do a sloppy car repair

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I have already given the phone number to a few people. I am totally satisfied with the service from the initial phone call to meeting the staff to the completion of my SUV. Great job too all that had a hand in making my experience most enjoyable under the circumstance. Thank you so very much. God Bless allow you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so much for fixing my car

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Not to mention you guys left a bunch of parts in my car

Repair Quality - 1.0/5.0 -

Horrible experience with Gerber Collision Service. I was repeatedly lied to about the repair timeline—first told 1.5 weeks, then 2.5 weeks, and it ultimately took a month and a half. Communication was poor and unreliable. I also dropped my vehicle off with over 200 miles of gas and got it back with under 60 miles, which is completely unacceptable. To top it off, they didn’t reinstall the vehicle badging. Unprofessional, careless, and not trustworthy. I would not recommend this place.

Customer Service - 0.5/5.0 -

Horrible experience with Gerber Collision Service. I was repeatedly lied to about the repair timeline—first told 1.5 weeks, then 2.5 weeks, and it ultimately took a month and a half. Communication was poor and unreliable. I also dropped my vehicle off with over 200 miles of gas and got it back with under 60 miles, which is completely unacceptable. To top it off, they didn’t reinstall the vehicle badging. Unprofessional, careless, and not trustworthy. I would not recommend this place.

Returned Clean

My Experience - 5.0/5.0 -

Great job, well done and step by step on what needs to be done and great price compared to Ram dealership….( Dealership $1900)….you guys are the best

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job…

Customer Service - 5.0/5.0 -

Very informative of the job that’s being done. Thank you so much…..

Returned Clean

My Experience - 5.0/5.0 -

Totally satisfied. Ty 😃👍🏽

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0