Gerber Collision & Glass - Bella-Vista (Ar)
In operation 85 years.
Gerber Collision & Glass - Bella Vista offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shout out to Tim for his outstanding customer service support.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, no issues in the 4 days I have had the vehicle back.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0 -
If they would call us back and help repair the continually dying battery, our review would be much better. There must be an electrical issue. I cannot drive my vehicle as it keeps draining the battery overnight after charging.
Repair Quality - 2.5/5.0 -
My van was repaired and nearly perfect, except for one broken clip on the bumper that Gerber said was already damaged and not covered by insurance. We got the van back Monday evening and the battery was completely dead Tuesday morning. We called, left messages but no replies and full mailbox all week. Holiday weekend? We charged the battery and parked the van on the side road near our house, and it went dead again. No reply from Gerber or any location. Voicemailbox full everyday. One week later, my van is still dead but I am needing to drive to Ohio to help our son move. So frustrating. I could cry!
Customer Service - 2.5/5.0 -
My van was repaired and nearly perfect, except for one broken clip on the bumper that Gerber said was already damaged and not covered by insurance. We got the van back Monday evening and the battery was completely dead Tuesday morning. We called, left messages but no replies and full mailbox all week. Holiday weekend? We charged the battery and parked the van on the side road near our house, and it went dead again. No reply from Gerber or any location. Voicemailbox full everyday. One week later, my van is still dead but I am needing to drive to Ohio to help our son move. So frustrating. I could cry!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Be glad to.
Repair Quality - 5.0/5.0 -
Can’t say enough to describe how pleased I am. Everyone was so nice and helpful. Plus they did a super good job on my repair.
Customer Service - 5.0/5.0 -
Very pleased
Returned Clean
Likely to Recommend - 5.0/5.0 -
“I would definitely highly recommend your company.”
Repair Quality - 5.0/5.0 -
I normally do not fill out surveys because it's just not something I enjoy doing. However, in this case, I felt compelled to share my experience because the service was exceptional. Tim Henderson was great to work with. Everything he said he would do, he did. Every timeframe he provided was met exactly as promised. His professionalism, hard work, and dedication made the entire process smooth and stress-free. Thank you again, Tim, for all your hard work and effort. It did not go unnoticed. I will gladly recommend you to anyone in the future. Rating: 5/5 Stars ⭐⭐⭐⭐⭐
Customer Service - 5.0/5.0 -
"The customer service was outstanding. Nowadays, great customer service seems to be a thing of the past. You rarely encounter service as good as that provided by Tim and his crew. They were professional, courteous, and a pleasure to work with."
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely service. Excellent communication every step of the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience with Tim and Dakota. I will be bringing all future business to this location.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always have done a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I cannot say enough good things about Gerber! They did an amazing job on replacing my back door after getting hit in a parking lot. They completed the job in TWO days! TIm and Dakota were so easy and professional to work with. You can not get a better job and better service anywhere else!!!!
Customer Service - 5.0/5.0 -
Gerber was a great place to do business with. They replaced a back door on my car, in THREE days! Dakota was very friendly and took care of all the insurance paperwork work. Tim was very professional, knowledgeable and friendly. I could not be more happy with the great job they did! I would highly recommend this company for all your car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a beautiful job and I'm very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled the entire situation with grace and patience. My insurance company put them through the wringer but Tim and the team were wonderful! I would highly recommend them!
Customer Service - 5.0/5.0 -
Great communication!