Gerber Collision & Glass - Berea

My Experience - 5.0/5.0 -

Dennis is an excellent representative of your company. He knows everything about bodywork, parts, and how long it takes to fix a vehicle. Very impressive and I’m glad he was my autobody man.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service, Dennis is an excellent estimator!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Job done great and Dennis was great to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definite referral to family and friends!

Repair Quality - 5.0/5.0 -

Excellent job!

Customer Service - 5.0/5.0 -

Lori and Dennis were excellent!

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Absolutely love the work and I did a Facebook post with pictures and all my friends love it too thank you

Likely to Recommend - 5.0/5.0 -

I would highly recommend

Repair Quality - 5.0/5.0 -

5 STAR RATING THEY ARE MASTERS OF THEIR TRADE

Customer Service - 5.0/5.0 -

Perfect work

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

You kept my vehicle two weeks more than promised due to “paint shop backup”. When I did arrive to pick up my vehicle, I noticed a damaged fender piece had not been replaced as promised.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was very kind in explaining the whole process; great group!!! Thank you “Karla Housel” LOL

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Appreciate their timeliness and informative

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Professional and polite staff. Communicative about the rental and repair updates.

My Experience - 5.0/5.0 -

My 2012 Honda Civic looks like a new car. Could not be happier with the quality of the work that was done. Everyone working the desk was very much customer driven. Thank you very much.

Likely to Recommend - 4.0/5.0 -

very good work but very poor delevery

Repair Quality - 5.0/5.0

Customer Service - 1.0/5.0 -

to long for a small job to be completed

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Super nice people

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs done well and timely.

Customer Service - 5.0/5.0 -

Lorie and Dennis were great

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was always exceptionally nice to deal with

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Everything was great. Only thing is I was assigned to an agent initially who was off for couple days and didn’t get back to me til Friday evening on what to do. Pretty much lost a week due to that

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

The work is probably passable in todays market. Just not if you care about the vehicle.

Repair Quality - 1.5/5.0 -

The staff re-sprayed the color coat 3 times in hopes of matching the color. The final coat of witch is the least unsuccessful. It's close to the correct color, but not a match.

Customer Service - 4.0/5.0 -

They did the best they could.

Returned Clean

My Experience - 5.0/5.0 -

The body work is impeccable!

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

The bodywork is very impressive!

Customer Service - 5.0/5.0