Gerber Collision & Glass - Birmingham/Valley Rd.

4.7 (78reviews)

94%

(205) 655-6974

4400 Valley Rd, Birmingham, AL 35235

94%

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4400 Valley Rd
Birmingham, AL 35235

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Take photos and get an online estimate

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About Gerber Collision & Glass - Birmingham/Valley Rd.

See Photos

4400 Valley Rd
Birmingham, AL 35235

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Birmingham/Valley Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (78)

Sort By:
Newest
Rating

59 Customers Rated

5 Stars

62.8% Complete

(49)
4 Stars

7.7% Complete

(6)
3 Stars

1.3% Complete

(1)
2 Stars

1.3% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

2.6% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting their vehicles look like new or even better than before. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The front desk staff receives particular recognition for being friendly, helpful, and professional. Timeliness is generally excellent, with many repairs completed ahead of schedule. However, some customers experienced delays due to parts availability and communication gaps, particularly regarding timeline updates. A few isolated incidents involved quality issues requiring rework and one serious concern about vehicle security during repairs.

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Service Quality
Communication

"... my vehicle and Gerber put MEMAW back together and it looks as if nothing ever happened to my vehicle, Gerber Collision is very Caring and Professional, ..." Read more

"Gerber did a fantastic job! I wouldnt take my vehicle anywhere else. I have used this company before. Different ..." Read more

"The repair looks better than it did when we bought it."

"No, in fact, one of the parts that you replaced actually looks worse than it did when I dropped it off. I truly cannot ..." Read more

"Need to make sure you can get the parts needed to complete the repair you quote the insurance comp"

"Always. I have never had such good service"

"We were made aware of updates via text messages and phone calls"

"Texted me regularly to let us know what was going on"

"Communication, Work, and Service was all excellent. Extremely please!"

"Would liked to have more communication on the timeline because I had so many decisions based on when the ..." Read more

Service Quality
Communication

Service Quality
Communication

"... my vehicle and Gerber put MEMAW back together and it looks as if nothing ever happened to my vehicle, Gerber Collision is very Caring and Professional, ..." Read more

"Gerber did a fantastic job! I wouldnt take my vehicle anywhere else. I have used this company before. Different ..." Read more

"The repair looks better than it did when we bought it."

"No, in fact, one of the parts that you replaced actually looks worse than it did when I dropped it off. I truly cannot ..." Read more

"Need to make sure you can get the parts needed to complete the repair you quote the insurance comp"

"Always. I have never had such good service"

"We were made aware of updates via text messages and phone calls"

"Texted me regularly to let us know what was going on"

"Communication, Work, and Service was all excellent. Extremely please!"

"Would liked to have more communication on the timeline because I had so many decisions based on when the ..." Read more

Johnny (Toyota owner) reviewed 8/10/26

Very friendly and helpful. Would recommend them to anyone needing repairs

Great to work with. Very helpful and courteous

Very helpful and considerate

Rick (GMC owner) reviewed 8/8/26

Excellent, never go anywhere else

Patsy (Acura owner) reviewed 8/8/26

After repairs were done and I picked my car up it had black grease smeared on the light colored seats and other areas. There was fine dust on every inch of the interior from the sanding and there were a couple places that were damaged. It was a big mess! There didn’t seem to be any pride or care in the work done.

The repair work was not satisfactory but the paint job was good.

Renda (Kia owner) reviewed 8/7/26

Check rear cross traffic safety system is still showing. How can it be reset to prevent it from showing up again.

Karina (Nissan owner) reviewed 8/4/26

Valarie (Lincoln owner) reviewed 8/3/26

Awesome professional services

Stephen-W (Subaru owner) reviewed 8/3/26

Thanks for making this repair go smoothly. Your communication was excellent and the result was like new.

I don't see how anyone could have done a metter job of auto body repair.

Notifications were good but the nature of repair work is that they can't say for certain when it will be finished.

Elizabeth (Toyota owner) reviewed 8/3/26

Brennan (Kia owner) reviewed 8/3/26

Cleola (Honda owner) reviewed 7/31/26

Personnel was very courteous and knowledgeable. Body work was excellent. This is the second time I have gone to them and have been extremely pleased with results. Would recommend them to anyone.

Joshua (Ford owner) reviewed 7/31/26

The shop was attentive to my schedule and professionally maintained communication during the process. The repairs were exceptionally performed to a high standard.

Easy and professional

Matthew (Kia owner) reviewed 7/28/26

Stephen (RAM owner) reviewed 7/27/26

Alyssa (Toyota owner) reviewed 7/24/26

Demetrius (Honda owner) reviewed 7/22/26

They cleaned spots off my new honda prelude 2026 model, something the dealership didn’t do but should have been able to.

They where professional

I’m completely satisfied with the service provided by Enesto team at gerber collision and glass. They did a fantastic job on my 2026 honda prelude….

Shelia (BMW owner) reviewed 7/20/26

I love the knowledge, warmth and kindness from the staff. I am very, very impressed with the body work. My car look so good. Thanks so much!

Stacy (Mercedes-Benz owner) reviewed 7/20/26

The seal around my door is messed up now. It doesn’t connect all the way around at the bottom. Have had to reattach it twice

My car door seal does not go the whole way around the door and have had to reattach it several times

Marsha (Nissan owner) reviewed 7/17/26

Will definitely recommend to family and friends.

Car looks great and drives great. Can't tell anything ever happened to it.

James (Ford owner) reviewed 7/16/26

You did what you said he was gonna do

Well pleased

Oscar (Toyota owner) reviewed 7/16/26

Custer Service was nice and helpful. The SUV looks good.

Customer service was very polite and helpful. The SUVlooks good.

Everything was a pleasant visit

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Gerber Collision & Glass - Birmingham/Valley Rd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Birmingham/Valley Rd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (78)

59 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 0.5/5.0 -

Repair Quality - 1.0/5.0 -

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?