Gerber Collision & Glass - Blue Ash

4.6 (6,507reviews)
93%
9323 Blue Ash Rd,  Blue Ash,  OH  45242

Gerber Collision & Glass - Blue Ash offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (6,507)

My Experience

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My Experience

Did not see any sign of previous damage.

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Repair Quality

Car was not road tested before contacting me that repairs were completed. Car was not drivable.

Customer Service

Took my concerns and responded quickly.

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My Experience

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Returned Clean

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This is now my second time using this group, and they have been wonderful

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My Experience

quick and perfect!

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I went there because of insurance

Repair Quality

I picked it up and it shook really bad still. I went right back. They fixed and everything is great now. Everyone was nice and polite. They apologized for it still having an issue.

Customer Service

Everyone was nice

Returned Clean

Likely to Recommend

I plan on telling everyone to avoid this place at all cost.

Repair Quality

Customer Service

Estimator told me they could get me in while i was outoftown. When i called to schedule, i was told no that wasnt possible. So i booked 3 weeks out. They told me it would be done by Friday. I called Thursday. Shelby said yes it will be ready you can pick up tomorrow afternoon. Friday I called. Was put in hold and then said she would call me back. My ride showed up so we went. 5. Minutes away I called again. They said they were waiting on parts. While I was on phone w/them someone called me and left message waiting on bumper. This is the Only time they ever called me. I am not happy with the work. I will NEVER take a car there again and I Do NOT trust them to fix it

My Experience

Truck looks great! My third trip there-always great work and excellent service.

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Repair Quality

Work was very well done and in a timely fashion.

Customer Service

Good work

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My Experience

My Experience

Excellent service.

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have had much better experiences elsewhere.

Repair Quality

Still waiting on a clip for the molding. Haven't heard from them in over a week. The repair took 2 weeks as it is and they had to move it from one shop to another to get it done that fast. The actual quality of the work is good, minus the body molding clip.

Customer Service

The customer service is the part that seems lacking. the workmanship is fine.

My Experience