Gerber Collision & Glass - Blue Ash
Gerber Collision & Glass - Blue Ash offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service start to finish. The repairs turned out perfect. worked with my insurance hand in hand made the process very easy. Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t ask for better service start to finish. Super easy to drop off and get into my rental. Updates entire time repairs were done quickly and they look amazing! Thank you to the entire team.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Other than my gas gauge not working when I got it back it was good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome service and communication from the day we dropped it off to the day we got it back. Solid company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, great communication, easy to work with. I feel very comfortable when I have a vehicle that needs repaired, Gerber always does a great job and they go above and beyond when needed.
Customer Service - 5.0/5.0 -
Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, quality service, and very accommodating!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were done about two weeks before first announced and the car looks great. Your staff in the office was also very helpful through the process. I liked your updates and the details they provided to let me know what was being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes, repairs were done well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
An efficient, professional company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very well. You clearly know your business.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended this shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire staff was professional and helpful.
My Experience - 0.0/5.0 -
While driving home from the repair shop, I noticed a loud rattling noise coming from the back of the car and that the brakes were not working normally. Later, I found that the hatch in the back does not always latch properly and even when it does latch, the ratting sound is still present on uneven pavement. After putting the car in park, I noticed there is a hissing sound when I press on the brake pedal, which was not there before.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
The original badge on the door was black and it was replaced with a chrome badge, other than that the repairs are good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The “Tacoma” badge on the driver door was originally black, and the one it was replaced with is chrome and doesn’t match the rest of the vehicle’s accents. Other than that the repairs are satisfactory
Customer Service - 5.0/5.0 -
Customer service was responsive and polite
My Experience - 5.0/5.0 -
Giodservice
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a bit longer than expected because the wrong part was ordered and then waited a few days before we heard it again
Customer Service - 5.0/5.0 -
Happy that the car will be fine for the trip