Gerber Collision & Glass - Blue Ash
Gerber Collision & Glass - Blue Ash offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Overall the repairs ran smoothly. I did have issues with Gerber communicating with me as my repairs were due to being rear ended. Their insurance covered the repairs but no one communicated anything with me. I had to call gerber. I know i wasnt footing the bill however it was my car that was damaged.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I recently had my vehicle repaired at Gerber Collision & Glass through my insurance after storm damage, and overall I’m pretty disappointed with the experience. The shop had my car for an extended period of time, which was frustrating on its own. Communication throughout the process was very poor, and it was difficult to get in touch with someone who could provide clear or straight answers. When I was finally notified that it was ready, I showed up expecting quality work—but unfortunately, that wasn’t the case. The paint had visible runs, some trim pieces were damaged, and the car was returned to me dirty. To their credit, they did work with me to correct the issues and eventually made things right. However, the initial quality, lack of communication, and the overall timeline really left a bad impression. In the end, while they fixed the problems, the overall experience wasn’t great, and I can’t say I’d confidently recommend this shop.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would totally recommend and use you all for any body work I had to have done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Long process but we eventually got it done. Somewhat baffled by the assessment of my rear window which kind of takes away from the overall success of the repair however, the items which were repaired seem to be beyond reproach.
Customer Service - 4.0/5.0 -
Previous comment!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
They were suppose to get back to me and nothing..i called the insurance and they said they will reach them and nothing
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate keeping me updated on the progress/ condition of my vehicle and intent to restore/ repair it as best as possible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tyler is awesome and the work done is first class. Have used Gerber more times than I’ve wanted to but the experience is always the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber was excellent. From my first visit to getting my repair done the entire staff was courteous, thorough and extremely helpful. They communicated very well with my insurance company and the car rental company. Everyone is very organized. The main office and waiting area are very clean and everyone is so friendly. I highly recommend Gerber. And they finished my repair very quickly. I worked with Tyler who was very professional and patient.