Gerber Collision & Glass - Blue Ash
Gerber Collision & Glass - Blue Ash offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Gerber to anyone who needs body work completed.
Repair Quality - 5.0/5.0 -
The repair looks amazing! The job was done extremely quickly and looks like nothing was ever wrong!
Customer Service - 5.0/5.0 -
I can’t say enough about the absolutely wonderful customer service that was given to us. Tyler went over and beyond to explain everything in detail and make sure we understood everything. He was extremely communicative and even helped us with a separate non-insurance related issue while we were there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Flawless repair.
My Experience - 5.0/5.0 -
Gerber did a great job and they were so kind as we worked through the process of getting my vehicle repaired. Barry was really helpful and communicated with me each step of the way. So grateful! Thank you, Gerber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Gerber were fantastic to work with. They communicated very well and were friendly and respectful in every interaction. They helped me with all aspects of my repair and I have to give a big shout out to Barry because he was so patient and tried really hard to work within the deadlines we discussed. Also Barry went above and beyond in each interaction and his team did such a good job with my repairs -Thank you to everyone at Gerber!
Customer Service - 5.0/5.0 -
The front desk staff were amazing! So helpful and kind.
My Experience - 5.0/5.0 -
Upon inspection of the repairs done on my Kia Forte I am extremely satisfied. The car looks like new. The office staff and other employees at Gerber are very friendly and professional. I would highly recommend Gerber Collision and Glass to my family and friends. Thank you all!!!
Likely to Recommend - 5.0/5.0 -
I have already told people about our experience with Gerber Collision and Glass.
Repair Quality - 5.0/5.0 -
The car looks like new. We are extremely satisfied.
Customer Service - 5.0/5.0 -
Everyone there is friendly, professional, and very helpful.
My Experience - 5.0/5.0 -
Experience is great . Jeff was amazing and took good care of my car and the repairs. Will definitely choose this company over again because of Jeff outstanding job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The experience was seamless from start to finish. I really appreciated the privilege of leaving the rental car with your shop when I picked up my repaired car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was wonderful to work with and they kept me well informed of my vehicles status. My vehicle was well cleaned when i picked it up. A great experience all around given the circumstances.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. Some of the text messages that were auto generated were confusing, as was the scheduling of estimate/ repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly service, thorough explanation of process and decisions, and completed quickly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 4.0/5.0 -
Very satisfied
Customer Service - 4.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Staff was great! They did an excellent job! the parts department delivered the wrong part, which delayed the repair and made it necessary to need a retail.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was very disappointed with the work.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Tyler and front desk personnel honest, great communication.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and very cordial and fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Cordial and fast
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Please work on your communications to make sure they line up with each other. I was also disappointed that fuel lid was not properly replaced; thankful I noticed it and it could be repaired without another trip. Damaged area you repaired looks very well done; really matches the car that, while a 2011, has been well-kept.