Gerber Collision & Glass - Blue Ash
Gerber Collision & Glass - Blue Ash offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks good but where is my front license plate ? It was not on the bumper when l picked it up and nobody there could find it.Now l have 4 holes in my front bumper and no plate
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
From the online quote to the follow up with Barry - totally satisfied - you have my fiuture business (if any - though I hope not) - great to know how good you are in collision repair and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and repair work the car look like new very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I have a thousand dollar worth of stereo equipment and when I got the car back someone from their shop had my volume up all the way and subwoofer sounded blown and they turned on a radio station that played rap music with bass.
Repair Quality - 0.5/5.0 -
They told me my car was ready so I went to pick it up and clearly still had a bent rim. Then told me it would be covered under my insurance anyway and it was covered by my insurance. I even seen it was bent in the photos they sent me of the damaged area and they told me they inspected it and it was fine. Then they told me they couldn't get a replacement rim but when I called the manufacturer they had a few in stock. This took 4 or 5 days. I would like me deductible back for all my time wasted dealing with this issue thst could of been resolved the second day when I called them after looking at pictures while it was at their shop.
Customer Service - 0.5/5.0 -
They kept calling me saying to pick my car up and pay my deductible while it was un drivable because they didn't fix or replace the damaged rim.
My Experience - 5.0/5.0 -
Awesome work! It was a P.U.M.I. experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We received timely and accurate updates on the progress of our car’s repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job at communicating the process and where along it my car was. Much faster turnaround then I expected, and even Ty one there was so nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent professional service.
My Experience - 5.0/5.0 -
Very great work finished before due date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great service, vehicle was finished earlier than expected and repairs were done to my satisfaction
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My technician was experienced and knowledgeable. He explained everything specific to the repairs my car needed. He answered my questions completely and extensively. He helped me identify some hidden damages that would have appeared later. I am very happy with the service I received.
Likely to Recommend - 5.0/5.0 -
Expert service and customer service was exceptional
Repair Quality - 5.0/5.0 -
My technician was knowledgeable, efficient and extremely personable. He reviewed the damage in my presence and explained everything he suspected regarding the needed repair. The company kept me updated during every set of the repairs. I was very pleased with the results of repairs.
Customer Service - 5.0/5.0 -
The office staff was efficient and courteous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and great service. Thanks for keeping me updated during the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate the frequent updates
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I waited for the job to be done in an hour, but only had to wait 30 minutes. I requested an estimate for another repair today, but must wait a week for John Boone to be present to give me that quote.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent car repairs! Great communication, with frequent updates on the status of my car repairs. All of the staff are friendly and share information concerning my car repairs with words that I understand. Each employee was friendly and knowledgeable about the car repairs that my needed. I will recommend this auto business to others who also are in need of car repairs. Thank you for the repairs that you performed on my car. I am very, very pleased! Retired Commander Victoria Penebaker
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was excellent. Very grateful for the work and quality!