Gerber Collision & Glass - Blue Ash
Gerber Collision & Glass - Blue Ash offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We were very pleased with the ease of the whole process. I liked getting updates by text. The car looks great!
My Experience - 0.0/5.0 -
Something is grinding underneath the car while driving. I will get someone to drive the car back today or tomorrow when they can leave their job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good, rides good, so far. Gas cap was left untethered. Car was vacced out.
Customer Service - 5.0/5.0 -
Front desk was great.
My Experience - 5.0/5.0 -
Totally Satisfied! Repairs look great and staff was top notch!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally Satisfied with Gerber. Everything was top notch. "0" complaints.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
They called for us to pick up our vehicle and upon inspection the after market parts did not line up. They came back out to look at it and said for us to take our vehicle and they would have to order OEM parts. After taking our vehicle off the lot the blind spot camera sensors did not work either. I called them about it and have not heard back yet. We now have to bring the car back to get all of these things fixed. I do not understand why they called and told us to pick our car up when all of these things were not right. The fender molding also had a crack and needs to be replaced.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0 -
When we went to pick up our car the after market parts did not match up and the fender molding was actually cracked. They are having to order OEM parts now and we have to bring the car back after parts get there
My Experience - 5.0/5.0 -
I was very pleased with the service provided to me. I would definitely come again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Heather was very polite and thorough
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team, and work quality, is outstanding! I always recommend you to others.
Likely to Recommend - 5.0/5.0 -
See previous comments
Repair Quality - 5.0/5.0 -
Gerber does excellent work, they keep you well informed- very professional! I recommend them to people.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the multiple updates and my vehicle being ready ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great! Car looks amazing
Customer Service - 5.0/5.0 -
Patty and Becca did an amazing job and made the process super easy! First accident and we had a great experience, they went above and beyond to make sure we were happy. Thank you both!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My vehicle was left with no gas in it—I almost got killed leaving your establishment-I will NEVER have work down there again—so help me God!
Customer Service - 0.5/5.0 -
Never again
My Experience - 5.0/5.0 -
They were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From nose to tail, as we say, everything looks great. This was a very positive experience and I would recommend Gerber in Blue Ash to anyone who needs their services.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The car repairs were done to perfection The piece that fits over my trunk is missing. I called and no one has ever called back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely no
Repair Quality - 0.5/5.0 -
It took them more than 3 weeks to finish! And we ended up paying more than 3 weeks for rental car insurance