Gerber Collision & Glass - Boerne

5.0 (150reviews)
100%
28935 IH-10 West,  Boerne,  TX  78006
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Gerber Collision & Glass - Boerne offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (150)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as making vehicles look brand new. The team received high marks for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was another highlight, as many customers noted their vehicles were completed ahead of the promised date. A few customers mentioned minor improvement points, including extended pick-up/drop-off hours, occasional parts delays, and isolated concerns about post-repair issues. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... customer, professionalism at every step of the way, repairs performed to perfection, very pleased with the service" Read more
"Not only was it repaired in a timely fashion, but it was beautifully cleaned inside and out! Definitely exceeded my expectations!"
"Gerber did a beautiful job! My car looks new! Wonderful service as well. I highly recommend. Thank you!!"
"The repair was done quickly, everything looked great, and my car was cleaned. Excellent service."
"Car was better than before. And they detailed it! Thank you Gerber!"
"Job was done earlier than promised. That never happens. Appreciate the quality work and speed"
"Very professional work done way under the estimated repair time. Excellent customer communication during the process."
"... to drop off my car the day after I called and they completed the repairs days before promised. Car looks like brand new excellent service. Excellent work." Read more
"Car was ready 5+ days than was anticipated."
"Great communication. They kept me informed every stage of my repairs."
"Everyone was great and the daily updates were very nice. Not having to wonder what was going on and having to call every couple days made it much ..." Read more
"The consistent and efficient communication throughout the repair cycle exceeded expectation. Thank you!"
"They do good work. And their team communicates often. No silences or long gaps. Clear explanations every step of the way."
"Car looks perfect and communication throughout the process was excellent. I could not be more pleased!"

Likely to Recommend

Repair Quality

Everything was repaired to my satisfaction and in a timely manner. I was always kept in the loop of all repairs.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They did great work, were prompt courteous and very helpful, also explained and showed me what was necessary to do

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Rodney was great

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair was done quickly and cleanly. Gerber rep provided consistent updates and communicated well.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am over the top satisfied with the AWESOME job Gerber collision dead with my vehicle! Also, all of the employees that I met there were exceptionally courteous, helpful, and professional!!

Likely to Recommend

I will 100% recommend Gerber collision!

Repair Quality

If I could rate higher than 10, I absolutely would!

Customer Service

The staff at Gerber collision are hands-down the most helpful I have ever dealt with in this kind of situation! All of them were so very courteous, understanding, and professional.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service from when i walked in. Tammy was great she explained what was going to happen how long it was going to take. On top of that i had a rental and she called them to pick me up. Overall the best service i have had in a long time. I would recommend them 100% to somebody else

My Experience

This went extremely well given the circumstances. Received frequent updates each week on the progress and any concerns they noted. Estimates and repair time were spelled out, and completed under the estimated time. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes, everything was perfect with the truck and they cleaned it up real good in the inside. They did a good job real satisfied.

Likely to Recommend

Repair Quality

I was really satisfied and my wife too cause everything look good. Turned out beautiful nice work. And clean.

Customer Service

I just want to tell you that I’m real satisfied with the work. It came out beautiful. My wife and I are real happy with the work and everything was clean detail and everything. Thank you for all the work done on it.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

No comments

Customer Service

N comment

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tammy was on top of everything. Truck was very clean when I picked it up. I’m very satisfied with your service.

Likely to Recommend

Repair Quality

Awesome experience. Thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rodney and Tammy were easy to work with. I did find some of the email updates to be confusing but Rodney was able to clarify. Would use Gerber again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was great and repairs were communicated well. Great experience

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff was all very accommodating, eager to play and very easy to work with!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Rodney and his team did an outstanding job on fixing/repairing our truck. It was done in a timely manner and we received numerous texts regarding the status of our truck.

Customer Service

The entire team was spot on with customer service.

Kept me Informed?

Yes

Ready on Time?

No

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