Gerber Collision & Glass - Boerne

My Experience - 5.0/5.0 -

I appreciate how candid they were. I appreciated how they kept me up-to-date. And they had amazing customer service, which is a rare quality these days.

Likely to Recommend - 5.0/5.0 -

I’ve actually already told a few people.

Repair Quality - 5.0/5.0 -

Car was better than before. And they detailed it! Thank you Gerber!

Customer Service - 5.0/5.0 -

This is an easy 10. They stayed in contact with me the entire time. They were very respectful and they cared a lot about my situation which I greatly appreciate. I will always take my car here.

My Experience - 5.0/5.0 -

Yes, the Gerber team did timely and quality work on my vehicle. Ed Constantino was a pleasure to work with!

Likely to Recommend - 5.0/5.0 -

I was very impressed!

Repair Quality - 5.0/5.0 -

The work was very high quality and expedient, and Ed Constantino was a pleasure to work with. He's knows his stuff!

Customer Service - 5.0/5.0 -

Same

Likely to Recommend - 5.0/5.0 -

Definitely would recommend!

Repair Quality - 5.0/5.0 -

I was very satisfied with the repairs, great customer service loved the communication about the service and repair process on my vehicle, and was very pleased on the cleanup process afterwards! Great job Gerber!

Customer Service - 5.0/5.0 -

Great customer service love the communication of my vehicle repairs!

Returned Clean

My Experience - 5.0/5.0 -

Your staff was friendly and timely with all updates

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am so impressed with the service I received from Gerber I will recommend them to my family and friends. From the friendly service I received when I walked in their door to the daily updates it is awesome.

Likely to Recommend - 5.0/5.0 -

I will let my family and friends know about the wonderful experience I had at Gerber

Repair Quality - 5.0/5.0 -

My experience at Gerber both with the staff and the quality of their work was awesome.

Customer Service - 5.0/5.0 -

The entire staff is excellent. I was updated daily on the progress of the repairs. It was a fantastic experience.

Returned Clean

My Experience - 5.0/5.0 -

we had an excellent experience with Gerber Collision & Glass. Thanks for everything

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

An excellent job

Customer Service - 5.0/5.0 -

Very respectful and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was great and the daily updates were very nice. Not having to wonder what was going on and having to call every couple days made it much nicer.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Front desk attendant was amazing. She was welcoming, knowledgeable, easy to work with. My adjuster was thorough. He took the time to answer my many questions throughout repairs and kept me updated.

My Experience - 5.0/5.0 -

The team did a great job start to finish.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a great job! Very attentive to update status!! They are great!! I highly recommend!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I’ve been using Gerber for the past 6 years. Great company with great people from the front desk to the people in the shop . Ed is my go to guy at Gerber. His communication skills are outstanding!!

Likely to Recommend - 5.0/5.0 -

Best auto repair shop in the country!

Repair Quality - 5.0/5.0 -

All good!

Customer Service - 5.0/5.0 -

Great job as always.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Both Eddie and the lady up front were very good. Great customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Ed and Tammy were very professional and answered all questions. I am completely satisfied with the technicians workmanship on my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ed and Tammy were fantastic to work with. Car was returned ahead of time. Way to go!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The staff was so kind and friendly and really kept me up to date with the progress of my vehicle! I would definitely recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff at Gerber were very kind and communicated very well with me through the whole process

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I love coming to you folks. Very professional. I like the detailed estimates, explanations of the estimate, and the status updates. Couldn’t be more pleased!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent repair work; love the frequent status reports

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My experience at Gerber Collision couldn’t have gone any better. I dropped my vehicle off and received continuous updates throughout the entire process. When it came to dealing with the insurance company all I had to do was tell them I wanted to use Gerber Collision and Gerber handled everything else. This is my second time using Gerber and I would highly recommend them to family and friends. Tammy and Rodney were so wonderful to work with and answered any questions I had. I was also pleased that they gave me a pickup date of my vehicle and everything stayed on schedule! This a great establishment that does phenomenal auto repairs with no hassle!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Looks like new. Car returned days before the original promise date which was a huge bonus. Friendly service, professional and provided daily updates. Would highly recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful service and work. I was able to drop off my car the day after I called and they completed the repairs days before promised. Car looks like brand new excellent service. Excellent work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Most definitely will give out your name and number

Repair Quality - 5.0/5.0 -

Car looks GREAT and everyone there was over the top helpful

Customer Service - 5.0/5.0 -

Over the top customer care

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0