Gerber Collision & Glass - Brighton

4.8 (1,102reviews)
97%
9987 E Grand River Ave,  Brighton,  MI  48116

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Brighton offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,102)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Campbell/Gerber they're all like Family, No they are my Family. From the men that puts the car parts together ❤️ and repair the vehicle The man that does the professional job, sprayig all vehicles with a paint job as if there his ownTo the porter's,they clean the cars inside and out. They clean the cars as if the cars have just come out of the Show Room. And their kindness when taking customers back forth to the shop. And The People who run the office They are my family. And the people before and after me I'm sure they all feel as their the only ones that need their car repaired. You can't find a better Collision Shop They are my family I LOVE TheM ALL 💗

Likely to Recommend

Not sure

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job... when they found a hidden part that was damaged they worked to get it as soon as possible and had it installed the next day.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service, coordination, and workmanship !!

Likely to Recommend

Repair Quality

Great customer service !!

Customer Service

Great customer service !!

Returned Clean

Likely to Recommend

Great experience

Repair Quality

The work was done on time no as promised no surprises and the car was returned cleaned and shined. What else could you as for I’m very satisfied.

Customer Service

The staff was courteous knowledgeable and polite.

My Experience

Communication was great! Very professional, repair done well! Thank you!

Likely to Recommend

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Called consistently to keep me updated.

Likely to Recommend

only due to the part issue :)

Repair Quality

It took about 5 months to get a part ordered. When I called to check in, it was suddenly available the following day. I found this odd, but it could have just been a fluke!

Customer Service

Returned Clean

My Experience

Likely to Recommend

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Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Fit me in without an appointment even tho they obviously had plenty of work at the time. They repaired a minor trunk problem while I waited. So nice of them

Customer Service

Returned Clean

My Experience

Everything looks great. Thanks for the good work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great! My only comment for future repairs is that I felt the texts contradicted the actual progress of the car and that was a little frustrating when making plans to pick the car up. I am, however, grateful for all of the communication between the texts and the phone calls so that I would know what was going on. Thank you!

My Experience

Great service and kept me updated on progress throughout the entire process. Highly recommend

My Experience

Thank you Jim!

Likely to Recommend

Repair Quality

Thank you to Jim and the crew for taking care of me!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had my vehicle repaired due to a large dent in the passenger side door. When I received my car back there was a piece of dirt or debris in the paint. It was noticeable as soon as you looked at the door While it wasn’t a big deal and they took care of it right away. There should be some type of quality control to check over the vehicle before it is returned to the customer. Again it was taken care of right away I had to wait with two small kids. The office staff were absolutely amazing!!

Customer Service

Grace was great!

Returned Clean