Gerber Collision & Glass - Brighton

4.8 (1,114reviews)
97%
9987 E Grand River Ave,  Brighton,  MI  48116

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Brighton offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,114)

Likely to Recommend

Repair Quality

Everything was transparent and done to satisfaction.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had an excellent experience with Gerber Collision & Glass when they replaced my passenger-side mirror. The team was friendly, professional, and kept me informed throughout the entire process. The work was completed quickly, and the new mirror looks perfect—like nothing ever happened. I really appreciated their attention to detail and the smooth, hassle-free service. I would gladly return for any future repairs and highly recommend them to others!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

did a great job once parts were received

Repair Quality

It took longer than I thought, however, parts had to be ordered and with that I understand

Customer Service

I do wish communication was better.

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Communication was really good, tell that staff cares about doing a good job

Likely to Recommend

No one complaint. A wonderful experience.

Repair Quality

The front office staff was wonderful to work with. Very pleasant and professional. Our car was finished ahead of the scheduled time frame they had given us. Always a pleasant surprise :)

Customer Service

Professional and very accomodating.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They kept me informed on unforeseen issues, overall quality is a 2. Dirt Fingerprints throughout the inside of the car, glass has a distortion in line of sight, trim pieces falling off, exterior molding clips are broke, trim came loose when I washed the car. Dirt nips in paint scratched window tint on driver door, scratched vinyl Wray on trunk that wasn’t there.

Customer Service

They told me my car was going to be completed on a certain day, they called me on that day and disclosed car wouldn’t be ready.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you for the quality workmanship you put into repairing my 2016 F150. Regards, Dennis Irwin

Customer Service

Returned Clean

Likely to Recommend

They did a good job.

Repair Quality

The Repair was quick and the staff was very friendly.

Customer Service

The repair was quick and the staff was very friendly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is our second time working with this shop in the last few years and we had a great experience both times. Definitely would recommend!

Repair Quality

It looks great and I appreciate that they also cleaned my car mats!

Customer Service

Very friendly and responsive. I definitely appreciated all of the timely progress updates too.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My car looks as good as new!! I am very pleased with the results. I appreciate your careful workmanship, and the generous bonus of an immaculately clean car upon pick-up. You even cleaned my weather mats!! I will be happy to recommend your location to others. Thank you!

Likely to Recommend

I will refer Gerber of Brighton to anyone needing automobile repairs.

Repair Quality

My car looks as good as new! I appreciate the continuous updates after dropping my car off. Upon pick-up I was pleasantly surprised to see that my car was cleaned, even my all-weather mats. The front desk staff was professional and helpful! I would recommend anyone needing automobile repairs, from damages, to Gerber of Brighton! Thank you for being so pleasant to work with and for the amazing results!

Customer Service

Customer service was excellent - friendly, helpful and professional!

My Experience

Smooth process and good communication

Likely to Recommend

Repair Quality

Hello Jim & Amber! Thank you for all you did to make the process following my accident go so smooth! I appreciate everything you did and will refer your company to others in need of repairs. God bless you all. Marian Krause

Customer Service