Gerber Collision & Glass - Brownsburg
In operation 81 years, 8 years at this location.
Gerber Collision & Glass - Brownsburg offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
!Roman explained the process quickly and concisely and the process was great, but a plastic part was broken.
Customer Service - 5.0/5.0 -
No worries
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
This is second time I responded. The serviceman kept me updated and was respectful.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend.
Repair Quality - 5.0/5.0 -
Repairs look great.
Customer Service - 5.0/5.0 -
Communication throughout the process was very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service. Was called at least two times a week with updates. Always knew status of my truck and parts on order.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are awesome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job.
Likely to Recommend - 5.0/5.0 -
We would recommend them.
Repair Quality - 5.0/5.0 -
They did a great job. It was done in a timely manner
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would advise customers to double-check before leaving the shop. Take 20 minutes to inspect the area that was worked on, looking under and around it.
Repair Quality - 4.0/5.0 -
It was a holiday weekend, and the car was finished several days before the set date. Good work, for sure, but a rushed job. I’m missing clips everywhere. I pointed out the ones I saw just walking around the area, but once I got home, I noticed there were more missing!
Customer Service - 5.0/5.0 -
The lady at the front desk was amazing.!
Returned Clean
My Experience - 5.0/5.0 -
Took forever but work was good!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Had to come back when truck wasn't completed correctly.
Customer Service - 4.5/5.0 -
Very accommodating and simple other than extended time a return....also was still completed to prior to original date.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Issues arise from previous repair Gerber completed, still having issues with aftermarket TPMs sensor, non factory appearance with paint texture. Bed sides were cut and buffed to reduce the texture, now the truck looks like someone had sand in their buffer. The trucks bed has buffing halo’s all over it and a real nice burn on the top of the passenger bed side. Not a professional job.
Repair Quality - 2.0/5.0 -
I am disappointed with the quality of the paint work on the hood. The finish doesn’t match the factory texture, and there are numerous imperfections, including dirt nibs and fish eyes in the paint. The orange peel is excessive and inconsistent across the surface, making the hood stand out from the rest of the vehicle. I was expecting a finish much closer to OEM quality and hope the shop will take a closer look and work toward a resolution.
Customer Service - 2.0/5.0 -
Truck is still having issues with aftermarket TPMs sensor installed. Sent pictures of warnings, no response from Gerber. Paint had a non factory appearance, is rough, too much orange peel. Fish eyes in paint and trash and dust in hood. No response to that either
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A GREAT job! As well as being cleaned up. Very satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Indeed
Repair Quality - 5.0/5.0 -
Gerber’s entire staff ensured our peace of mind throughout the repair process. They kept us well-apprised and went the extra mile to ensure the repairs were completed to an impeccably high standard. Thanks, Gerber Collision Center!
Customer Service - 5.0/5.0 -
Outstanding!