Gerber Collision & Glass - Brunswick (OH)

4.9 (4,380reviews)
97%
2000 Pearl Rd,  Brunswick,  OH  44212

In operation 85 years.

Gerber Collision & Glass - Brunswick offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,380)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Regular text and phone update communications were frequently highlighted as a standout feature that gave customers peace of mind. Many repairs were completed ahead of schedule, which was a pleasant surprise for customers. A few customers noted minor issues such as paint overspray, incomplete work, or delays, reflecting areas they felt could be improved, though these were generally resolved promptly by the team. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... car company, which made everything so much easier. The quality of the repair is outstanding. My car looks like new againโ€”you cant even tell it was ever in an accident. ..." Read more
"They really did a great job it looks as if I was never in a car accident The work actually made my car look brand new."
"They were excellent in every way.Kept me up to date on progress real time, picked me up and dropped me off at home. ..." Read more
"Great experience. From the estimate, to drop off, repair, and pickup, it was seamless. The quality of work was above expectations"
"Customer service was top notch. Everyone there was super helpful, honest, and I felt comfortable having my car worked ..." Read more
"... Gerber team kept me updated throughout the process and even finished my car a week early! I was so happy to pick it up yesterday and could not believe how great it looked. ..." Read more
"Actually sooner then date given"
"The installation was done in 20 minutes, outstanding!"
"The major repair was done perfectly and in half of the estimated time."
"Car was finished 1 week early and looks GREAT!"
"I loved the texts I received everyday updating me on the progress of the repairs being done and when I could expect ..." Read more
"System generated text alerts were somewhat inconsistent"
"... excellent. Personnel were very friendly and accommodating. Updates via texts were appreciated." Read more
"They kept me updated on their progress everyday as well."
"Completely painless and professional from start to finish. Kept me informed on their progress and explained any delays in detail. Workmanship was excellent and very much appreciated! ..." Read more

My Experience

My Experience

The repair looks flawless. The car interior and exterior were cleaned very well. I wasnโ€™t expecting that little but much appreciated perk. The repair was timely and the continuous updates was pretty cool. Thanks

My Experience

Thank you for doing a great job on my Jeep and especially for being so nice. Everyone I spoke with was really helpful and nice, which made a frustrating situation (the accident) much better. Thank you!

My Experience

Thank you for going the extra mile and making my car cleaner then I left it, on the inside and outside!

My Experience

They were very helpful, professional & courteous. Went the extra mile to be helpful. Everything went smoothly & they updated me via text about my repair timeline.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sincerely caring, knowledgeable, skilled and efficent...that was my experience with Gerber! (I'm 80 yrs old, my truck looks great, & I'm busy...on the road again!)

My Experience

Likely to Recommend

Repair Quality

Excellent in keeping me informed on the status of my vehicle while being repaired

Customer Service

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Customer Service

Returned Clean

My Experience

Everything about you guys was awesome. Communication was great

Likely to Recommend

Repair Quality

Great company excellent work

Customer Service

Great work

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys rock! Thank you so much for keeping me updated with the process, it was a quick pick up and in addition the car looked fantastic! I appreciate the team that took the time to ensure the work was done and the team that went the extra mile to make my car look sweet! Thank you!

My Experience

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Repair Quality

Customer Service

My Experience

I am completely satisfied with the work done and would recommend them highly.

Likely to Recommend

Repair Quality

I am pleased with the work done on my car.

Customer Service

Customer service was very helpful ,especially the updates I received.

Returned Clean

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Returned Clean

My Experience

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Repair Quality

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My Experience

My car looks brand new. Thank you. Also all the people I had contact with were very kind and pleasant. I appreciate their kindness and professionalism.

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything went well and was right on time. Everyone was very kind and thoughtful you have great people working for you. My car looks great. I would recommend you to others. Great job ๐Ÿ‘

Likely to Recommend

Job well done.

Repair Quality

Everything went very well.

Customer Service

Very well everyone was very nice and they did a great job on my car ๐Ÿ‘๐Ÿ‘