Gerber Collision & Glass - Brunswick (OH)

My Experience - 5.0/5.0 -

Absolutely love working with everyone here. super friendly, great pricing, and top notch work. Thank you again to this team for all of your help!

Likely to Recommend - 5.0/5.0 -

I recommend everyone to this location!!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone is beyond friendly here, absolutely love the passion from all the staff

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you so much for making my car look good again . I appreciate it and will recommend Gerber to everyone

My Experience - 5.0/5.0 -

Painless experience from start to finish, the entire staff was excellent. The workmanship was amazing, I can’t even tell the car was in an accident. I would definitely recommend and use these guys again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great

Customer Service - 4.5/5.0 -

System generated text alerts were somewhat inconsistent.

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service! Sarah, John, Jake and Jackie were very friendly and helpful. The work was completed efficiently. Extremely satisfied and would absolutely take my cars there again!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

quoted one price and 6 week later called and increased quote by $1000 kinda take it or leave it

Customer Service - 1.0/5.0 -

the job was quoted as 1 1/2 weeks to complete. I dropped off car on April 28th and licked it up on June 5th

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work from the collision site was completed and wonderful.

Customer Service - 5.0/5.0 -

They kept me informed what was happening.

My Experience - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very efficient..John and Jack very helpful

Customer Service - 5.0/5.0 -

Nice people.

Likely to Recommend - 4.5/5.0 -

I took my last car to Gerber in Berea last year bc I hit a couple of deer. I was very satisfied with the work there. At not locations the help was very nice.

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

The staff was super. The car looks back together. The only thing I was not happy with was that the time table kept being extended which cost me extra with Enterprise car rental.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All of the staff are great. They fixed my repair quickly and it looks great.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team was very helpful and easy to work with.

Customer Service - 5.0/5.0 -

Customer service was great and the individual working the front desk was very informative and patient with questions.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Phenomenal Service, quick turn around and car looks and works great. I would highly recommend.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Did an excellent job and even cleaned the outside of my vehicle. Even did the tires. I was not expecting that

My Experience - 5.0/5.0 -

The whole team was amazing. They kept me updated daily.Mason completed the work on my car.It looks like new again. Thank you, for that you do.I will absolutely recommend Gerber Collision .

My Experience - 5.0/5.0 -

Excellent job in a short amount of time!

Likely to Recommend - 5.0/5.0 -

Professionals!

Repair Quality - 5.0/5.0 -

Excellent Service

Customer Service - 5.0/5.0 -

Top of all my needs as customer

My Experience - 5.0/5.0 -

Thanks for making my truck look new again. Greatly appreciated.

My Experience - 5.0/5.0 -

Everyone there was so helpful. I appreciate the personal service. Thank You.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job and got it done in a timely manner.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Appreciated the help and explanation I was given about the repair