Gerber Collision & Glass - Burbank (Il)

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I AM ABSOLUTELY SO DARN HAPPY WHAT BEAUTIFUL WORK AND RECEIVING MY CAR BACK LOOKING AMAZING THANK YOU FOR SUCH AMAZING WORK

Likely to Recommend - 5.0/5.0 -

15 🙌RATE WONDERFUL PROCESS IT WAS

Repair Quality - 5.0/5.0 -

EXTREMELY BEAUTIFUL WORK THANK YOU

Customer Service - 5.0/5.0 -

Excellent work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent service and the employees very friendly

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

It took nearly 2 months to fix my car on top of that nothing was fixed right they put the wrong axle nut and didn’t assemble my ac right so when I told them it’s not working any more they act like that didn’t want to fix it and they didn’t never fix it told me they were waiting for someone to fix their machine to fix my ac and they told me they didn’t know when they were coming and they never came I was told lies through the whole process I felt like my car got kidnapped

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Always kept us updated on the process and extremely. courteous and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Extremely professional. Grace kept us updated throughout process

Customer Service - 5.0/5.0 -

5 star

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a great job, staff was very friendly. I’m very happy with the results

Likely to Recommend - 5.0/5.0 -

I’m a happy customer

Repair Quality - 5.0/5.0 -

Great service and friendly staff definitely recommend!

Customer Service - 5.0/5.0 -

Definitely satisfied with the service provided and friendly staff

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

There was an ample amount of shattered glass left by my windshield and an over spray of paint by my windshield as well.

Customer Service - 2.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Not a 10 only because it is not super close by

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very speedy and customer driven. Had my vehicle back sooner than anticipated.

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

My Experience - 5.0/5.0 -

Overall the process was smooth from drop off to pick up. I’m happy with the repair work done on my car. Their text updates were good at first and then updates stopped. I had to call for status. Picked up my vehicle on Tues. and just today Friday I received a text that it was ready. Followed by it was picked up. The service desk lady was very helpful, friendly, and thorough.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This shop does great work. They worked on my 2021 LTZ chevy silverado 1500 and did great workmanship if ever in need of good quality work this place i highly recommend thank you David there for your hard work on my vehicle

Customer Service - 5.0/5.0 -

Great customer service