Gerber Collision & Glass - Canton (MI)

Likely to Recommend - 5.0/5.0 -

No doubt !

Repair Quality - 5.0/5.0 -

Wonderful work and pleasant staff.

Customer Service - 5.0/5.0 -

Very pleasant experiences.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good experience here.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great ,honest, and timely service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Would definitely recommend Gerber. Everything was perfect. Starting with Ruby the first time I walked in the door.

Customer Service - 5.0/5.0 -

Perfect

Returned Clean

My Experience - 5.0/5.0 -

Staff excellent, repairs excellent. Amazing work, professional service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good fast work

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They staff at gerber canton were very good with communication and efficiency….keeping costs reasonable for my work done

Customer Service - 5.0/5.0 -

The staff wa as very helpful

Returned Clean

My Experience - 5.0/5.0 -

A great job done in a timely manner

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Did a great job in minimal time,

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Mu daughter's car looks awesome.

Customer Service - 5.0/5.0 -

Everyone was friendly and welcoming they took time to explain everything in detail

Likely to Recommend - 0.5/5.0 -

They have not only disappointed me but make me remember it every time I get into the rental.

Repair Quality - 0.5/5.0 -

As far as repairing the body work was concerned, that was a good job. But whatever was done within the hood botched the whole experience. Because the car was started by an employee and driven up to me I did not hear how off the engine sounded. On driving away my dash was alarming me of low oil pressure and the engine sounded horrible. I had to call back and check with them what was done within the hood and of course the answer was nothing. How can you drop off a car that has no starting or running issues for a job and pick up a car that sounds like someone has made a mistake in putting back together. I even had the boss trying g to tell me when these trucks get old and have so many miles on them they start having issues........run that on a girl......I am in a tiny rental car awaiting my truck and I am hating the rental car. It's beginning to make my hip hurt. Imagine a 6ft4in man trying to get into a miniature car everyday. I am soo upset about the situation.

Customer Service - 5.0/5.0 -

I think her name is Tracey if I am not mistaken but she is good. Calms situations down

My Experience - 5.0/5.0 -

Gerber collision did a great job with the repair to our car and it took a lot less time than anticipated. So.....Yay!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The very best, Professional, very courteous, I love the services.

Customer Service - 5.0/5.0 -

PROFESSIONAL 💯

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Good service.

Customer Service - 5.0/5.0 -

great customer service. friendly

My Experience - 5.0/5.0 -

Great job and done fast

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

They didn't call me when my part came in. I had to call them

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Very pleased with Gerber and everyone at the Canton location, nice work.

Repair Quality - 5.0/5.0 -

Outstanding, work was done quickly and looks like new.

Customer Service - 5.0/5.0 -

Everyone was very professional and very friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Repair is probably fine. Inside and outside look beautiful. Nice surprise.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is the third time I’ve responded to your survey.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The work was done promptly and with excellent results.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional repair center and the workmanship is great

Customer Service - 5.0/5.0