Gerber Collision & Glass - Catonsville

4.7 (2,550reviews)
95%
609 Frederick Rd,  Catonsville,  MD  21228

Gerber Collision & Glass - Catonsville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,550)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs were completed ahead of schedule and vehicles returned looking brand new. Communication was a standout highlight, with customers appreciating daily texts and calls keeping them fully informed throughout the repair process. The friendly, professional, and attentive staff received widespread recognition for going above and beyond. Several customers highlighted the added touch of vehicle cleaning upon return. A small number of customers noted concerns around incomplete repairs, inconsistent communication, and minor finishing issues, as shared directly in their feedback.
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"I am disappointed that the work was left unfinished, there is still damage to a section of the car's surface. I am not sure ..." Read more
"... process. And the end results speak for themselves. My car looks as good or even better now than it did when it was brand new!" Read more
"Front bumper which was reported as new is scratched. A tire with metal showing was still on the vehicle. ..." Read more
"... leave my rental with them get in my car and go. My car looks brand new again and pain job is top notch! Ill be recommending Gerber for the rest of my life. ..." Read more
"... about all the repairs during the process. They even completed the job earlier than originally planned." Read more
"It was repaired earlier than expected."
"A week later"
"Not a huge problem, they told me 1 12 weeks and it was 2 weeks"
"... that My Husband suggested you all The Service was A1 communication was constant through throughout the process and the work was stellar!!! I give this place five ..." Read more
"Communications needs work. Updates were sporadic at times."
"From start to finish the communication was excellent."
"... team did and excellent job on the truck. They were very good about communicating with me about all the repairs during the process. They even completed the job earlier ..." Read more

Likely to Recommend

Repair Quality

The paint is peeling off my repair less than a week after my vehicle was repaired.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was great. Great place to take your vehicle for body work. Great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm satisfied.

Customer Service

I'm satisfied.

My Experience

It is necessary to remain "in communication" frequently with your customers while working on their cars. Thank you.

Likely to Recommend

Repair Quality

Nothing in life is. . .perfect. As I indicated previously, it's critically important for Gerber to update its clients continuously. . .about the repair work. Such communication reflects and supports the concerns about trust. . .which all of your clients bring "to the table." thank you!

Customer Service

My Experience

It was a good job!

Likely to Recommend

Great service and timing

Repair Quality

Car looks great was done in great time..Kyro and his staff was awesome and kind . And kept me up to date.. Great Job

Customer Service

They were great and very helpful

Returned Clean

Likely to Recommend

Repair Quality

The car is still having issues, my daughter will be calling this moring.

Customer Service

My Experience

It was an easy process. They got me in & out within a few days and did a great job.

Likely to Recommend

Repair Quality

Totally satisfied with my experience. They was friendly, quick and did a great job on my vehicle.

Customer Service

My Experience

I really appreciate the quality of the work done and the time it was done. You guys did a great job

Likely to Recommend

Repair Quality

You guys did great job and very fast and efficient and I will recommend you guys if I’m ask

Customer Service

They were very friendly and nice which is something I for in business

Returned Clean

Likely to Recommend

As long as they don't have custom work on their car

My Experience

Service was quick and everyone was so friendly.

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I was p.eased with the service that I received. First rste job!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service, I really liked it, they are on time always, very polite, great work

Customer Service

Great service

My Experience

My Experience

Gerber made my process simple and convenient. I was broadsided and had the car in for repairs. They helped arrange my rental car to pick me up at thier shop when I dropped the car off) and when it was completed I was able to leave my rental with them get in my car and go. My car looks brand new again and pain job is top notch! I’ll be recommending Gerber for the rest of my life. The experience was that great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service