Gerber Collision & Glass - Chelsea

4.8 (972reviews)
96%
3105 Pielemeier Dr,  Chelsea,  MI  48118

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Chelsea offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (972)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

well priced and great service

Repair Quality

My mirror looks brand new

Customer Service

Very friendly

Returned Clean

My Experience

Amazing Staff! Super friendly! Would definitely recommend!

My Experience

I had both my rear tail light housing replaced. The right one has a piece missing off the corner and the left side is not sitting flat.

Likely to Recommend

I feel like they don't want to help me.

Repair Quality

Paint looks good. But there is chip in the rear tail light replaced, and the left side light is not flush with the body.

Customer Service

I have some issues with my tail lights. Allightnent on one side is off. The other side has a crack. I stopped to ask and they said they would follow up with me. It's been over a week. I called today and the manager was busy. No response. I get the feeling they don't want to do anything for me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caleb and a coworker looked at my damaged vehicle at a quarter to 5 on a Friday afternoon and determined a plausible estimate early the next week. They were straightforward and honest in their assessment; worked with the insurance once the claim was opened; and finished the work within the initial optimistic time frame. Thanks for your consideration and hard work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work was done in a timely manner . Truck looks good. Staff communicated well and were very friendly

Likely to Recommend

If needed I will use again

Repair Quality

Cameron did a great job. Completely satisfied

Customer Service

Office staff was great

Returned Clean

My Experience

Over the top service!!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair looks good as new. The timing was satisfactory and the communication was EXCELLENT. I appreciate the phone calls for status update when the texting system wasn’t reaching me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mike and Caleb were awesome!!!! The guys dida great job!!!!

My Experience

Very helpful. And a really good job

My Experience

The work was done to perfection, but the difference is the people! Well Done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My wife and I both would recommend Gerber Collision to any family and friends here in the future.

Repair Quality

Yes, I took my Chevy equinox over to your (brighton) store and you guys were backed up so you kindly referred me to your location in Chelsea and they came out and got the car serviced. It kept in contact with me. Mike was the manager did a heck of a job keeping in contact with me I’m very very impressed with the professionalism.

Customer Service

Everyone at Gerber Collision was extremely kind and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent and professional job. I was very pleased.

Customer Service

Really appreciated the job status updates throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service from the time they did the estimate to the time they did the repairs. I was very satisfied and would highly recommend their services on your Vehicle.

Likely to Recommend

Repair Quality

Excellent service from Caleb, highly recommend Gerber Collision in Chelsea.

Customer Service

Returned Clean