Gerber Collision & Glass - Chesterton

4.9 (3,257reviews)
98%
244 Melton Rd,  Chesterton,  IN  46304

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Chesterton offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (3,257)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional friendliness, professionalism, and attentiveness of the entire team. Repairs were frequently completed ahead of schedule, with vehicles returned looking brand new and often cleaner than when dropped off. Regular updates via calls and texts were widely appreciated, keeping customers stress-free throughout the process. A small number of customers noted areas for improvement, including paint finish quality, parts fit and alignment, and more accurate completion timelines, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to family and friends.
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"If I could give them more than 10, I would. They were AWESOME!"
"The quality is phenomenal! No one would ever know there was damage. I could not be happier."
"Id give them a 15 if I could. They could not have done anything better. Amazing staff."
"Wonderful workmanship. Kept me up-to-date on progress. Came back to me cleaner than when I bought it off ..." Read more
"... professionalism and thier concern for their customer. You went above and beyond my expectations. The car looked better than when I purchased it,and ..." Read more
"Truck looks great, drives great, and it was done a whole week ahead of schedule, everyone was so polite and helpful from day one, ..." Read more
"finished much faster. 5 days.I feared it could be 3- 5 weeks."
"Ready almost two weeks before!!"
"I was told a week and a half to two weeks, it took over a month to get my vehicle back repaired correctly."
"It was ready 3 days before the promised date of pickup"
"FANTASTIC communication."
"Every Tuesday and Thursday without fail."
"Excellent communication with the initial inspection and while the repairs were ongoing."
"... dont appreciate the run around and I was getting it. Just be honest and dont tell someone its going to be ready Monday and then itll be ready Wednesday and then its not ..." Read more
"I was told they update the customers two times per week but i think that could be improved"

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very pleased and rate Gerber Collision & Glass a #10 The ladies at the front desk.. Kathy and Emily were exceptionally professional through the whole process.. Highly recommend this facility Thank you again.

Likely to Recommend

Repair Quality

Emily and Kathy are tremendous!!! Would absolutely recommend this facility. I was very happy with the outcome of my vehicle

Customer Service

Returned Clean

My Experience

This is the second time we have used you, both times the vehicles look like they were before the accident happened. We are very pleased with you.

Likely to Recommend

They have served us well

Repair Quality

It was finished in a timely manner and look like it did before the damage

Customer Service

Everybody there was nice

Likely to Recommend

Repair Quality

Great service and repairs were completed very fast.

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Returned Clean

My Experience

My Experience

Thank you so much for everything! It looks as though nothing happened at all. The whole team is amazing at what they do. Kathy is very nice and funny, making you feel comfortable.

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My Experience

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My Experience

The car actually looks better than when I bought it. Fantastic body work and there is sign of where it was damaged in the accident. It was finished in a day which to me was amazing.

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Repair Quality

Great repair job. My car looks as good as it did when I bought it. I surprised that it was washed and the interior was cleaned. I didn't expect that.

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And I have recommended them

Repair Quality

The car looks great

Customer Service

They kept me informed of the progress all along the way

Returned Clean

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My Experience

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Repair Quality

Couldn’t ask for better service kept me up on everything they did on my truck

Customer Service

It couldn’t be better

Returned Clean

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Customer Service

My Experience

The work was completed far earlier than expected, and the car looks great

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Everything works as it should.

Customer Service

Everyone was very friendly.

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Repair Quality

Customer Service

Returned Clean