Gerber Collision & Glass - Chesterton
In operation 81 years, 14 years at this location.
Gerber Collision & Glass - Chesterton offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Assa and Emily are real pros, excellent work was performed and completed on time. Great staff working toward a commen goal to satisfy the customer.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done, car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great. The service was great. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, great communication, great knowledge, great work. Will recommend this shop to others.
Customer Service - 5.0/5.0 -
Great service, knowledge, friendly, kept me informed and very friendly. I will recommend this shop to others.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very happy with the work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were very satisfied with the work that was done on my Toyota Tacoma. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck door looks great! Thanks!
Customer Service - 5.0/5.0 -
Customer service was very good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Differently
Repair Quality - 5.0/5.0 -
The staff was easy to work with and did a great job on repairing my car
Customer Service - 5.0/5.0 -
They had a lot knowledge and led me the way on making decisions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer Service was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service. Kept me informed. Work quality excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication with client. Good repair work.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a great job with communication and work on the field
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Probably not depending on how this survey is followed up on.
Repair Quality - 0.5/5.0 -
It took over a month long of service, 3 paint jobs, and a visit to a neighboring shop to repair my vehicle with no accountability or apologies, 4 trips to and from the shop, poor attitudes from staff, my vehicle returned with less than a gallon left after dropping off with 3/4 thank and just an overall poor, subpar experience.
Customer Service - 0.5/5.0 -
Pat attempted to make me feel like I was the problem each time problems with the repairs were reported to him. "NOW what?" was his exact quote multiple times. Asa, although friendly, refused to address concerns and advised they would not be repaired while trying to avoid the issues at hand. Emily and the drivers were courteous and kind.