Gerber Collision & Glass - Chicago/1005 W. Huron
In operation 85 years.
Gerber Collision & Glass - Chicago / 1005 W Huron St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Justin provided great communication around and explanation of the repair process. He provided solid customer service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took longer than expected and I had to come out of more money for the rental but other than that everything was fine.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent, from the moment I walked in the door to the moment that my car was picked up. They were also able to get my repairs done earlier than expected which was truly appreciated!
Likely to Recommend - 5.0/5.0 -
Again, everyone was super helpful
Repair Quality - 5.0/5.0 -
Everyone was super helpful and provided a great experience
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Justin & Aaron were both very friendly, always willing to help, very thorough & on point with their explanations, etc, from the minute they greeted us 'til they returned our car, looking brand new, again. They're, definitely, people persons. A, very, important & much needed skill when working with the public. We saw Justin outside just before we walked in & just from his greeting we felt, very, comfortable & that comfortable feeling & trust never changed. Especially, after going in & meeting Aaron. Again, just from his greeting, he confirmed, how comfortable we were, already, feeling & trusted 100% that our car would be & was in good hands!! They never misled us, we had no delays or excuses & Justin had our repairs completed on time. The location we went to is at 1005 W Huron & my husband & I, blindly, recommend them. Thank you very much, gentleman!! Keep up the AWESOME job, that you're doing!! God bless you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team was great! Whole process was seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend Gerber
Repair Quality - 5.0/5.0 -
James was so patient , informative and kind. It was a pleasure doing business with him. Gerber and State Farm operated seamlessly. Which is wonderfull for the clients
Customer Service - 5.0/5.0 -
Excellent communication. Timely and clear
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Repairs were good, cleaning was ok. I found a few pieces of glass and glass shavings in the door side panel
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle completed quickly. Photos of repairs reviewed. All good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They delivered quickly and with quality. Kept me aware of each stage as it was done. Took tons of photos of the work to show what was done. Beatty expectations.
Customer Service - 5.0/5.0 -
See prior comments. It was the personnel who delivered.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally professional and great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin is great. Got the work completed in a timely manner and worked with me to resolve things that came up along the way seamlessly. He has the customer's best interests at heart. Aaron was also awesome in helping schedule my drop off and keeping me updated throughout. A fresh breath of air to talk to someone who actually works with you and figures out a way to make things happen faster than simply following scripts like many customer service reps do. I hope to not need the services again but the few times I came here were great experience
Customer Service - 5.0/5.0 -
Aaron is great. Details shared on prior question
Returned Clean
My Experience - 5.0/5.0 -
BJORN is not the owner, I am, Paula Ingram, BJORN is only listed as primary on insurance policy, car is deeded in my name. I repeatedly told all parties yet everyone kept texting him not me. That was an unnecessary annoyance. Other than that, outstanding service! James and Aron are top notch pros, thank you!