Gerber Collision & Glass - Chicago/1005 W. Huron

My Experience - 5.0/5.0 -

The service was amazing. From beginning to end, I was updated on the repairs. James kept me well informed. He was polite and extremely helpful. My car was ready well before the estimated date.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Justin was great - very friendly and knowledgeable

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service good communication

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Irene was amazing to work with. Timely responses, detailed updates, and forgivingly calm during the sensitive nature of needing my car back. Mechanic I spoke to was super chill in letting me know they need more time and handoff was easy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Irene was super helpful

Customer Service - 5.0/5.0 -

Front desk was helpful and honest

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an excellent job

Customer Service - 5.0/5.0 -

Everyone was wonderful

Returned Clean

Likely to Recommend - 5.0/5.0 -

This is the go to place to recommend to others, hopefully I works t need it myself :)

Repair Quality - 5.0/5.0 -

Amazing experience from first contact to car handoff!

Customer Service - 5.0/5.0 -

All are fantastic. Honest and highly professional

Returned Clean

My Experience - 5.0/5.0 -

Aaron/Justin & the repair team were wonderful to me..easy to talk with/friendly & treated me as if I was a friend...wonderful experience at that location & there was Enterprise car rental that team was wonderful also..please let them all know how I appreciated their service with a smile & kindness...Sincerely Tonya Perkins

Likely to Recommend - 5.0/5.0 -

already screaming to anyone that will listen "Gerber" is defin the place to go..

Repair Quality - 5.0/5.0 -

Aaron Reed was 1st point of contact..was friendly/easy to talk with/service with a smile always...Justin & his repair team were friendly/ easy to talk with/service with a smile..my experience with all at the 1005 Huron location was easy ...they all cared for me as if I was their next door neighbor...Im glad I chose this location..please give them my best regards ..good vibes/good spirit from this location..

Customer Service - 5.0/5.0 -

Aaron Reed/Justin & his repair team were all service with a smile/professionalism while still friendly...good spirts/good vibes ..Im glad I chose this location 1005 W Huron...plz "Let em know" ;)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Justin was fantastic. I would send all my friends to you guys.

Customer Service - 5.0/5.0 -

I was kept informed throughout the process and you guys made everything smooth.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service, great explanations

Returned Clean

My Experience - 5.0/5.0 -

The repair was quick and done nicely. Happy with the outcome.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I had an excellent experience with Gerber Collision. They fixed my car back into excellent condition, and the entire process was smooth from start to finish. The customer service was truly top notch, exceptional, and unparalleled — especially Justin and Aaron, the General Manager. They were professional, communicative, honest, and genuinely cared about making sure everything was done right. Two of my family members also recommended this collision repair shop, and now I completely understand why. I highly recommend Gerber Collision to anyone needing quality repairs and outstanding customer service.

Repair Quality - 5.0/5.0 -

I had an excellent experience with Gerber Collision. They fixed my car back into excellent condition, and the entire process was smooth from start to finish. The customer service was truly top notch, exceptional, and unparalleled — especially Justin and Aaron, the General Manager. They were professional, communicative, honest, and genuinely cared about making sure everything was done right. Two of my family members also recommended this collision repair shop, and now I completely understand why. I highly recommend Gerber Collision to anyone needing quality repairs and outstanding customer service.

Customer Service - 5.0/5.0 -

I had an excellent experience with Gerber Collision. They fixed my car back into excellent condition, and the entire process was smooth from start to finish. The customer service was truly top notch, exceptional, and unparalleled — especially Justin and Aaron, the General Manager. They were professional, communicative, honest, and genuinely cared about making sure everything was done right. Two of my family members also recommended this collision repair shop, and now I completely understand why. I highly recommend Gerber Collision to anyone needing quality repairs and outstanding customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Definitely my go to repair shop if needed!

Repair Quality - 5.0/5.0 -

Car looks like the car that I leased in October!

Customer Service - 5.0/5.0 -

Everyone was always very nice and helpful!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent worksmanship; professional and courteous staff; transparent pricing; repairs completed on-time.

Customer Service - 5.0/5.0 -

Very professional & courteous staff.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

James did a great job snd provided excellent customer service. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

James was great. Kept me updated throughout repair and was on time in delivery. The thorough wash inside and out was a nice touch. Thank you!

My Experience - 5.0/5.0 -

Completion of the work was as promised, and it looks like new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

As of right now, it’s only been four hours, but it looks great but give me a week or two let me drive it around and we’ll see what happens