Gerber Collision & Glass - Chicago/Huron St.
Gerber Collision & Glass - Chicago/Huron St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Really great service. Every associate is extremely respectful and kind. Highly recommend getber
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. They updated me and kept me in the loop for the entire experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a very good experience at this location! Miguel was very helpful and consistently kept me updated while my car was being worked on for a whole month! He explained the process and was very transparent on what to expect and the repairs that needed to be done. When I was able to finally get my car back, he made me feel like I was taken care of and that the shop would be there for any of my car needs going forward. I really appreciate everything!
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0 -
I don’t think I’d recommend them
Repair Quality - 3.0/5.0 -
I think overall, the work performed was decent. However, my issue was about the lack of communication between me and the advisor. The promises made to me were not kept. My car was supposed to be ready in 3 weeks but it took over a month for me to get my car back. In addition, when I picked it up something was missing from my car that didn’t have anything to do with the repairs. So I’m still waiting for them to reorder the part and replace it. It was obviously stolen. Which I’m very annoyed about.
Customer Service - 2.5/5.0 -
The customer service was awful. The first week great but after that nothing. I even had my husband call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done perfectly. The customer service of your employees was outstanding. My car was completed in two days. Great service.
Likely to Recommend - 5.0/5.0 -
fair pricing, quality work, great customer service
Repair Quality - 5.0/5.0 -
very good customer service. excellent repair
Customer Service - 5.0/5.0 -
excellent customer service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Gerber to a friend or colleague.
Repair Quality - 5.0/5.0 -
Excellent communication throughout the repair process.
Customer Service - 5.0/5.0 -
Great customer service, great follow up and overall great communication.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The Gerber team was great with fixing my car and answering all my questions! They kept me updated through the process. They even washed my floor mats and dusted off my dashboard, which were both unrelated to my fixes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience was seamless, which is very satisfying.