Gerber Collision & Glass - Chicago/Kedzie Ave.

4.8 (5,639reviews)
95%
3029 N Kedzie Ave,  Chicago,  IL  60618

Gerber Collision & Glass - Chicago/Kedzie Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (5,639)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, professional, and completed to the highest standard - often leaving vehicles looking brand new. The team is widely recognized for their friendliness, professionalism, and genuine care for customers. Communication stands out as a major strength, with staff proactively keeping customers informed through calls, texts, and emails throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including more consistent proactive updates, occasional incomplete repairs, and delays in some cases - but the overwhelming majority expressed high satisfaction and willingness to recommend the shop to family and friends.
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"Excellent you are unable to tell the car was hit"
"... have been a stressful situation so much easier, and my Honda was returned looking fantastic. I really appreciated their attention to detail, clear ..." Read more
"Amazing job from start to finish. Everything was handled very professionally and everyone was super friendly."
"... couldnt be more pleased with Gerber Collision & Glass. The did an amazing job on fixing my car and made a very stress situation so much easier. ..." Read more
"... location, staff was friendly, helpful and professional. My whole rear end had to be replaced and painted. They left it like new." Read more
"great work and in a short amount of time too!"
"The vehicle was ready before the promised time."
"Vehicle was ready four days sooner than expected. Perfect timing for me!"
"... service, answered all my questions and concerns and even finished the work in half the time they estimated! Great job" Read more
"Car wasnt completed when I picked it up."
"Everyone was nice but communication was terrible"
"They did a great job on the damage, just dropped the ball as far as communication"
"Constant and informative text messages."

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Rickey was very communicative and informative throughout the entire process. He earned my trust and responded to my questions when I had them. Five out of five stars for Rickey and his team

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My Experience

Smoothest process from drop off, confirmed estimates, updates on completion, and inspection of final work. Outstanding customer service and communication! Thank you!

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They did a great job on my car. My car is a little older and they were still able to replace parts and match the color.

My Experience

Your workers where very friendly and very informative from the beginning to end.

My Experience

Muy excelente trabajo con esta son dos veces que llevo mi auto y muy amables las personas y su trabajo perfecto recomiendo al 100 por ciento

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Returned Clean

My Experience

Unfortunately, the car I have has been hit so many times…. And yet a friend recommended Gerber and I’ve been so blessed to have found you…. You are efficient, personable, fair, and do such a good job. I’m just truly impressed…. Every single time!!!

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I recommend Gerber all the time because everything about them is good!!

Repair Quality

Unfortunately, the car I have has been hit many times, but I am so fortunate that a friend recommended Gerber on Kedzie… first of all, they are such nice people, they are so efficient and do such a beautiful job, on a very timely basis, and the price is very fair. I really couldn’t ask for more. I highly recommend them all the time.

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No matter who I deal with they’re all great people… which I find very impressive in this day for a service company

Returned Clean

My Experience

Excellent service from kind staff and quick professional repairs

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The adjuster his name is Ricky very nice and service all's he treat the costumers with respect.

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Good quality work and services

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Ricky is the service person who inspect the damages and make the estimates is very respectful.

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why would i put anyone thru yall's bullshit?

Repair Quality

sure whatever

Customer Service

fixed my car but gave me the run-around. awful communication, last minute delays. i was stuck 650 miles from home (and work/my ability to earn money) for 2 and a half weeks, and yall charged for 30 minutes of labor. 30 minutes. over 2 weeks. what the fuck? never going back to gerber if i dont have to.

My Experience

Car looks and runs great!! Gerber kept me updated on the progress of the repairs. Very good experience.

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