Gerber Collision & Glass - Chicago/NW Hwy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

Very good job

Returned Clean

My Experience - 5.0/5.0 -

Very nice people who do a great job. I would recommend to anyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

No issues, fast and convenient

Customer Service - 5.0/5.0 -

Desk staff were very helpful and pleasant to deal with

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Really good repairs and fast work. Very satisfied with the work done to my car.

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0 -

First time I called to get repairs personal was dismissive, but after my insurance got my details, they were very friendly and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly , professional , quick turnaround, and excellent work.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

You guys did an amazing work 👏

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The service and staff were terrific!. Brought my car in om Monday afternoon and it was being pulled into the shop before my rental car arrived. Pick up the on Friday, great job, washed vacuumed and looking great! All in all, a terrific job, well done!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was very happy with the service at Gerber. Service was efficient and friendly. It was finished quicker than I thought.

Likely to Recommend - 5.0/5.0 -

I would recommend Gerber.

Repair Quality - 5.0/5.0 -

Efficient, friendly, polite

Customer Service - 5.0/5.0 -

This is the third time I filled out survey. It was a smooth interaction from start to finish.

Returned Clean

My Experience - 5.0/5.0 -

The quality of work was phenomenal, and they kept me well informed about where we were at with repairs. I would definitely use them again if I need repairs to my car. Ralph

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Angie and Chris were very helpful and communicated well. I was very impressed with the work done and the customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Communication is great from the staff. Opening and willing to answer questions or issues that arise at a later date.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job so far. Knowing I can take the car back if there is any concern is reassuring.

Customer Service - 4.5/5.0 -

Appreciate the communication from Gerber. Rental situation was a bit frustrating at first, as there were not cars available, but it all worked out.

My Experience - 5.0/5.0 -

Repair done well paint matched well and they cleaned the car . Angie and estimator Christopher both provided friendly helpful service to make you feel comfortable and trust your car was fixed correctly. I would recommend this place to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0