Gerber Collision & Glass - Chicago/NW Hwy.
Gerber Collision & Glass - Chicago/NW Hwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I would like to say that the interaction I had with Angie and Chris were exceptional. I appreciate all you do!
My Experience - 5.0/5.0 -
The entire staff was incredible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I had to go to that particular gerber because of the insurer’s insurance
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smoothly. Excellent communication, professional and efficient staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pleased with service , timing, communication. Chris my estimator was great in keeping me informed and reassuring me with all service concerns. Angie, their receptionist was very helpful too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience. My estimator Christopher kept me update and my car was completed before estimated time frame.
Customer Service - 5.0/5.0 -
Excellent from the receptionist to my estimator
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional from the office to the garage. Helpful throughout the process. My car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris was fantastic. So professional and helpful and he went above and beyond. We will continue using Gerber for all our needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair is great. I am so pleased with the quality.
Customer Service - 5.0/5.0 -
We loved working with Chris. He is so knowledgeable and professional and answered all of our questions.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My only complaint is the Ai generated voicemail and text that said my car would be ready the next day at 5:03 and it was not
Repair Quality - 4.5/5.0 -
The quality was very good
Customer Service - 3.5/5.0 -
Not much information given
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and responsive from the front desk all the way to the person in charge of repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was done very professionally, and I was updated on progress
Likely to Recommend - 5.0/5.0 -
Would recommend it to my worse enemy lol.
Repair Quality - 5.0/5.0 -
Both the Receptionist and the Rich were very attentive to my needs for the car repairs. They managed to give great customer service . Would recommend this place and come back if I ever need service from them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was there before and had some work done and they did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfying
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm Lynette Husband. I was so, so pleased with the truck. It looked brand new inside and out. Your staff was Amazing, so kind and honest. I like that no bullshit, let's get to the meat and potatoes. I have to say the entire staff is 1000% professional. I'm Grateful to have met everyone and especially The Angel answering the phone. I thought she was in The Family. Just a joy to meet Everyone. I'll definitely spread the word if I see 👀 someone's damaged car,No doubt I'm recommending Gerber. Thank You All and continue to Be Great. Jerome Rogers