Gerber Collision & Glass - Cincinnati/Dalton St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Gerber technicians did a very nice job in repairing the damage. Additionally they provided repair updates at least twice a week. At the end they finished a week earlier than the promised date. I worked with Chris and found him to be customer focussed, listened patiently to my queries, and was always very respectful. I strongly recommend this Gerber Collision location.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0 -

This company was recommended by our insurance company. Without insurance we would prefer a less expensive cost.

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

The lady who spoke with us was professional and attentive as well as knowledgeable. We appreciated the urgency and efficiency with which the company responded to our needs.

My Experience - 5.0/5.0 -

The work was performed professionally and was delivered to schedule.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Repair took a bit longer to arrange. However, finished product looks great! Staff was courteous and explained matters to me every step of the way.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

And I have recommended them already.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Though it took a month to repair, the work was excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I appreciate. Chris taking the time to give me a professional job and curiosity.

Customer Service - 5.0/5.0 -

Awesome

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I wanted to get the tire pressure warning light turned off after the repairs. It wasn’t, I would have given a 10 if it had been.

Customer Service - 5.0/5.0

My Experience - 4.5/5.0 -

Both people I dealt with at Gerber were pleasant and helpful. Even though the repair took longer than originally expected, I was informed and had the situation explained fully to me. The new receptionist was terrific and helpful. Thanks!

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I felt that they care about their customers

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I’m satisfied with your recent repairs and I’m happy . Gerber collision is best repair 👍🏿

Likely to Recommend - 5.0/5.0 -

Either

Repair Quality - 5.0/5.0 -

I’m happy

Customer Service - 5.0/5.0 -

Very happy receiving

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

They called me on a Friday 1 hour b before close and ask me if I could come pick up my car because it was ready. I was able to unable to do so. I told them, I could pick it up on Monday after work. And that I get off at noon. When I showed up on monday after work, my car still wasn't ready. It was another two hours. I had to sit and wait for them to do their final touches on the car. But my thing was, if it was ready on Friday, it should have been still ready on Monday. I get my car and my chargers are unflugged my cameras are unflugged And I have hand prints by the window

My Experience - 5.0/5.0 -

Chris, Amy, and their team did an excellent job in repairing our vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Chris and the crew did an excellent job on our car.

Customer Service - 5.0/5.0

Returned Clean