Gerber Collision & Glass - Clarence
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Clarence offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
No one joy rides in my vehicle, great repairs but they burnt their bridge with me.
Repair Quality - 5.0/5.0 -
Repairs are great, however my vehicle was returned to me with 300 miles more than when I dropped it off! They were not authorized to use my vehicle and no test drive is 300 miles!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
An amazing job done in a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thanks!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with service and grateful for them going above and beyond.
Customer Service - 5.0/5.0 -
Professional and friendly
Returned Clean
My Experience - 5.0/5.0 -
the front office is not doing job. should have send quote to insurance company after I gave them claim number. had Number for two weeks before sending in. delay the repair job.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
There were some problems
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I was very happy about the repair on my auto.
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The day we dropped our car off on a Saturday for repair, was the first day that gerber collision took over from Stevens Collision (we did not know they were changing ownership) The work was done it a timely fashion 4days , however the communication between the new management and myself did not exist NONE.I asked the manager on two different occasions when he thought our car would be done, he said on two different occasions he would call me the next day, he never called. On Friday they called @ 9:00 in the morning and said our car was done We already had plans for the day Had to change our schedule to pick up the vehicle Signed the paperwork for proof of repairs when we dropped off the car They gave it back to us, for us to mail, they certainly could have mailed it, but would not. Also would not take a check from us That certainly is not the way to treat a customer that had been doing business with Stevens Collision for the past 40 years I will never go back there and have told my friends.