Gerber Collision & Glass - Cornelius

4.9 (1,450reviews)

98%

(704) 272-3701

18705 Statesville Rd, Cornelius, NC 28031

98%

See Photos

18705 Statesville Rd
Cornelius, NC 28031

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Cornelius

See Photos

18705 Statesville Rd
Cornelius, NC 28031

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Cornelius offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,450)

Sort By:
Newest
Rating

1,262 Customers Rated

5 Stars

79.4% Complete

(1152)
4 Stars

4.3% Complete

(62)
3 Stars

0.9% Complete

(13)
2 Stars

1.1% Complete

(16)
1 Star

0.4% Complete

(6)
< 1 Star

0.9% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the friendly, professional, and knowledgeable staff who made the repair process seamless and stress-free. Regular updates via calls, texts, and emails were frequently commended, with numerous customers noting they never had to chase for information. Repair quality was widely celebrated, with vehicles often described as looking brand new upon return. Several customers noted their cars were completed ahead of schedule and returned cleaner than expected. A small number of customers, based on their own comments, mentioned areas for improvement such as more consistent proactive communication and thorough damage assessment during intake. Overall, the shop earned strong loyalty, with many customers expressing they would return and recommend the shop to others.

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Service Quality
Timeliness
Communication

"I was so impressed with how genuine, friendly, and dedicated to good work the whole team was!"

"Excellent customer service, friendly and very helpful during the overall repair process. Repair quality and repaint ..." Read more

"Excellent work as well as customer service. Completely satisfied."

"Excellent friendly extremely competent! My car looks better than brand new. The staff is great!"

"It was ready 6 days early!"

"It was ready early a week before it was estimated"

"Very pleasant and professional staff. Work completed ahead of schedule and my car looks amazing . Appreciated the daily updates on the progression ..." Read more

"Right on time which was amazing considering the snow storm!"

"Completion took longer than discussed."

"Regular and detailed communication, I never had to call to get status, they always called me first."

"... been easier. Setting up the appointment was quick, communication was consistent and helpful throughout, and pickup was just as effortless. Truly a great ..." Read more

"Parts delay from manufacturer but communicated daily"

"I had to call them most of the time to get updates."

"Communication was good, work Performed was fantastic!!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I was so impressed with how genuine, friendly, and dedicated to good work the whole team was!"

"Excellent customer service, friendly and very helpful during the overall repair process. Repair quality and repaint ..." Read more

"Excellent work as well as customer service. Completely satisfied."

"Excellent friendly extremely competent! My car looks better than brand new. The staff is great!"

"It was ready 6 days early!"

"It was ready early a week before it was estimated"

"Very pleasant and professional staff. Work completed ahead of schedule and my car looks amazing . Appreciated the daily updates on the progression ..." Read more

"Right on time which was amazing considering the snow storm!"

"Completion took longer than discussed."

"Regular and detailed communication, I never had to call to get status, they always called me first."

"... been easier. Setting up the appointment was quick, communication was consistent and helpful throughout, and pickup was just as effortless. Truly a great ..." Read more

"Parts delay from manufacturer but communicated daily"

"I had to call them most of the time to get updates."

"Communication was good, work Performed was fantastic!!"

Bridget (Jeep owner) reviewed 8/10/26

Magdalena (Kia owner) reviewed 8/6/26

The paint job and new fender job was done very well. I am very happy with the service.

Nikta (Subaru owner) reviewed 8/6/26

Will recommend if necessary.

This is the best shop I have ever been!The techs are high experienced, the customer service is excellent .

They are excellent! Especially thanks to Susan.

Emma (GMC owner) reviewed 8/5/26

Service people were professional and efficient!

Katherine (Toyota owner) reviewed 8/3/26

Joanna (Lincoln owner) reviewed 8/3/26

The staff at Gerber Collision in Cornelius NC was top-notch! They were friendly, professional, and kept us updated on the status of our vehicle. Susan ant the front desk was so pleasant! Upon pick-up, Jacob walked us around the car and explained every detail of the job. He was thorough and answered all of our questions with a smile.

Greg (Ford owner) reviewed 8/3/26

Debra (Buick owner) reviewed 8/3/26

Brent (BMW owner) reviewed 8/3/26

Robert (Audi owner) reviewed 7/31/26

I already have

The service was above and beyond

Excellent

Corey (Mercedes-Benz owner) reviewed 7/31/26

Warren (Honda owner) reviewed 7/30/26

unfortunatly the leak is a big concern

There is a leak in the hatchback. We had a strong thunder storm and in the morning there was a puddle of water on the floor.

Everyone was pleasant and courteous.

James (RAM owner) reviewed 7/27/26

I’ve dealt with Gerber twice now and both times they have exceeded my expectations. From the receptionist, Susan to the store manager, Jacob to the painters they go above and beyond and it’s much appreciated.

I have had work done on this vehicle before and both times the work was amazing. I would definitely recommend this shop over any other shop.

The staff from Susan at the front desk, to Jacob the manager this company provides quality results and professionalism. Jacob and Susan are the best assets this company could ask for.

Customer service is top notch. Kept me updated and explained the repairs.

Iris (Lexus owner) reviewed 7/27/26

Kept me informed and the car was completed when promised.

Jason (Toyota owner) reviewed 7/27/26

Christine (Toyota owner) reviewed 7/27/26

Courtnie (Hyundai owner) reviewed 7/25/26

Great work, thank you for sharing regular updates, and for the thorough walk throughs!

Matthew (Ford owner) reviewed 7/24/26

Anna (Nissan owner) reviewed 7/23/26

Everything was exceptional!! Thank you so very much!!

Great job

They were professional & help me, since I’m in a wheelchair, they came out to my car with the information.. Car was fix awesome 👏 👏👏thank you for your service!!

Awesome 👏

Shameka (Nissan owner) reviewed 7/20/26

Great customer service from start to finish

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Cornelius

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Cornelius

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,450)

1,262 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 3.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean