Gerber Collision & Glass - Dallas (Ga)

4.9 (4,752reviews)
97%
1577 Charles Hardy Pkwy,  Dallas,  GA  30157
See Photos
Instant Estimate
Book Appointment

Gerber Collision & Glass - Dallas offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (4,752)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent and proactive updates throughout the repair process via texts, calls, and in-person check-ins. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many vehicles were completed ahead of schedule. Customers also appreciated the friendly, professional, and courteous staff. A small number of customers noted areas for improvement, including repair quality inconsistencies, delayed completion dates, and post-payment communication gaps, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... made sure I felt confident in the work being done. My vehicle came back looking flawless — youd never know it had been damaged. Their attention to detail and dedication to customer ..." Read more
"... after leaving body shop to load it, only to find it partially reassembled. The cardboard and carpet were crooked, lumpy, and jumbled up. The passenger rear interior ..." Read more
"... incredibly helpful and communicated every step of the way. Repairs were very quick and the end result looks amazing! They also, I discovered they washed my car and wipedvacuumed ..." Read more
"The work was careful and pristine. My car looks wonderful."
"Ive never had such a positive body shop experience! My car was ready in 3 days, and the work is flawless. The rental car support was beyond my expectations. ..." Read more
"Quick efficient process - got car back sooner than expected and communication throughout."
"I was happy to get a call that my car was ready days ahead of schedule. They were professional and committed to quality."
"Overall,very nice and helpful staff, finished my car faster then expected and the final product looked really good."
"Please reference my previous comments. It took 4 trips on my dime before my car was ready"
"Great service. Communication was top tier from the minute I walked through the door. Finished a day ahead. Overall great experience"
"... team exceeded my expectations. Very professional and the communication was next level. Great experience!" Read more
"... updates on Tuesdays & Thursdays which I did. The communication went downhill after I paid & had to return due to poor quality of work. I would get a text but ..." Read more
"Excellent service!!! I was especially pleased with the updates during each phase of the repair. THANK YOU!!! I will recommend Gerber for a repair ..." Read more
"... misaligned which I'll have to have corrected. I was also asked to not leave a review if I wasn't satisfied with the work done, as it affects their pay. So I'm pretty much ..." Read more
"... polite and attentive about my repairs.I received regular text updates; receptionist was warm and friendly!" Read more

My Experience

Excellent

Likely to Recommend

Repair Quality

My experience with Gerber was great. Preston the person I dealt with was very informative though the whole process. They got my 10

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Harrison was great to work with- super communicative, made sure I understood what repair was done, set my expectations immediately. Great experience overall.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice person Harrison ! And help us . Because I am deaf person 🧏 and communication good . 👍

Likely to Recommend

Repair Quality

Very good and cleaned it !

Customer Service

Very good one of communication with me is Harrison !

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Explained everything perfectly was on time very efficient and great to communicate with

My Experience

Yes I’m completely satisfied with the work that you did on my Dodge Ram truck can’t tell that it’s been in an accident and for the speedy and professional job you did Thank you so much for all of work I promise to tell anyone I know that gets in a accident I will recommend Gerber thank you for your time and effort

Likely to Recommend

Repair Quality

Harrison, was excellent. I recieved constant updates, with each step of the process. I greatly appreciate the service department getting my vehicle looking ABSOLUTELY 💯

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Preston was super professional and the service was fast!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate that the car look like it never had any accident and I was updated about it every day and it was completed in a no time record.

Likely to Recommend

I would absolutely recommend someone to bring his/her car there for repairs

Repair Quality

My car is as good as new

Customer Service

Very welcoming

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brandon was professional,knowledgeable, and engaged throughout the entire process.

Likely to Recommend

Repair Quality

Preston was professional, knowledgeable, and attentive. He is the main reason that the experience was a 10. The quality of the repair was great as well.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very professional and kept me updated on my vehicle

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very nice and good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was so impressed with how quickly the repairs were made. Also, I appreciated the texts that kept me updated on the progress. Preston is professional in every way.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was fast, good, and very transparent.

Likely to Recommend

Repair Quality

The service was fast and amazing.

Customer Service

Excellent service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience. I would suggest anyone needing body work to go here

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cant tell a difference, thank you

My Experience

My Experience

Great job!

My Experience

Preston was great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 4,752

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Dallas  |  30157