Gerber Collision & Glass - Davis (Ca)

My Experience - 5.0/5.0 -

The entire crew was helpful and kind!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was helpful and kind.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Completion was a day later than estimated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

not at this time -- too many unresolved issues

Customer Service - 0.5/5.0 -

The work is still not finished due to a backordered part with no ETA. I got my car back last Friday and only found out about the issue at that time. I will need to return my car for a day. There is also a leak inside my car that resulted in interior condensation and the area where my spare tire is located was full of water. No resolution.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It looks great

Customer Service - 5.0/5.0 -

excellent job, ahead of schedule

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The new paint was already flaking off in some areas. Some areas were not painted. The parts were not properly aligned

Customer Service - 0.5/5.0 -

A 4 day repair turned into a 4 week repair. When I picked up the car, the brand new paint was already flaking off. There were areas that were not painted, that should have been. The Drivers side window was heavily scratched, as if they had taken a wire wheel to the glass. The parts were improperly aligned.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would definitely recommend

Repair Quality - 4.5/5.0 -

So far so good. I wished they had cleaned the other headlamp

Customer Service - 4.5/5.0 -

Really good quality, took more than expected due to a non functioning paint boot.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I already came back to have more elective work done. I asked Munesh’s advice and he was able to give me a reasonable price for the work. Parts arrived early and the work went fast. I would be happy to recommend Gerber to friends.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Clear advice , knowledgeable staff, fast service. I trust Munesh (Muneshwaran Naidu) completely. He is a real asset to the business. He’s the best! He seems to know everything and laid out possible scenarios and then kept me informed as the work was being done. There were no surprises. I felt that he was 100% honest and trustworthy.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Gerber did a great job on my car and I am quite satisfied!

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Bumper has a bigger gap in driver side

Customer Service - 3.5/5.0 -

There was some dirt painted over the bumper and I can see the dots, also my bumper line has a slightly bigger gap in the driver side than the passenger

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

Yeah I would

Repair Quality - 5.0/5.0 -

Very good job

Customer Service - 5.0/5.0 -

Did an excellent job on getting the car parts quickly and the job was complete quickly.

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

I had both of my rear wheel sensors broken which caused me to run flat on one of my tires.

Customer Service - 4.5/5.0 -

Good communication

Returned Clean