Gerber Collision & Glass - Davis (Ca)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

This is the second time I’ve had collision repair with them and they’ve done a good job both times definitely satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I them when I. Picked up my car that I would happily recommend them.

Repair Quality - 5.0/5.0 -

The repairs were excellent quality and the car was returned to me quickly. The fees were reasonable and employees were very friendly.

Customer Service - 5.0/5.0 -

Customer service was very friendly and helpful.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very responsive and fast

My Experience - 5.0/5.0 -

Nice work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff worked hard to complete the repairs so we could leave on a previously scheduled trip. Big thank you to all the good people at Gerber!🙏🏼

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber had a competitive bid, completed work on time with great work. Explained things prior to completion of the work. There were no surprises. Worked well with our insurance. They fulfilled our expectations for quality work.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Every person helping me was knowledgeable, patient, and concerned.

Likely to Recommend - 5.0/5.0 -

Already have recommended to a couple friends.

Repair Quality - 5.0/5.0 -

Excellent work!

Customer Service - 5.0/5.0 -

All were thoughtful, knowledgeable, and efficient,

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I had an excellent experience with this collision service from start to finish. The staff was professional, knowledgeable, and kept me informed throughout the entire repair process. They worked efficiently with the insurance company and completed the repairs on time. The customer service was outstanding, and they made a stressful situation much easier to manage. I highly recommend them to anyone needing collision repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic efficiency, very accommodating and helpful staff!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The quality of work done on the car and customer service were excellent!

Customer Service - 5.0/5.0 -

Front desk and estimator services was stupendous!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The repairs were done well and faster than expected. The entire staff is friendly, professional and top notch!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Adhesive residue on my car. The quarter panel that got repaired looks ok.

Customer Service - 2.5/5.0 -

Communication from Gerber could have been better. The estimator told me my car would be ready on 12/12 at 12pm. It was not ready and I had to call him for an update. They released the car to me but it was not washed or vacuumed like he said it would be. There was adhesive residue on my car. They also did not tell me that they were waiting on the trunk clip so I would need to go back on a later date to get that replaced.

My Experience - 0.0/5.0 -

Not cleaned. Pieces not reinstalled.

Likely to Recommend - 4.0/5.0 -

They did good work on my other car.

Repair Quality - 3.5/5.0 -

Yes. But pieces missing from the interior panel. I had to fix. Wasn’t wiped down.

Customer Service - 3.5/5.0 -

The service rep wasnt very professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a great experience with Gerber Collision & Glass and would highly recommend their services. From start to finish, the process was efficient, well-coordinated, and handled with professionalism. The team provided clear communication and completed the repairs faster than expected, and my car was returned looking great. I especially want to commend Louis for his exceptional customer service. He went above and beyond to make sure everything was handled smoothly, kept me informed throughout the process, and genuinely cared about delivering a positive experience. His attention to detail and willingness to help truly stood out. Gerber Collision & Glass is a reliable, trustworthy shop that delivers both quality work and excellent customer care.

Likely to Recommend - 5.0/5.0 -

Very likely

Repair Quality - 5.0/5.0 -

I had an excellent experience with Gerber Collision & Glass while getting my car repaired. The entire process was efficient and well-organized, and the turnaround time was much faster than I expected. Their customer service truly stood out—everyone was professional, communicative, and made the experience stress-free from start to finish. I especially want to recognize Louis, who went above and beyond with his outstanding customer service. He was knowledgeable, responsive, and kept me informed every step of the way, which made a huge difference. I highly recommend Gerber Collision to anyone looking for quality repairs, transparency, and exceptional customer care.

Customer Service - 5.0/5.0 -

Excellent service

Returned Clean